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Installed RAM memory 8GB but 5.92GB usable

Claire -  
epango Posted messages 36739 Registration date   Status Member Last intervention   -
Hello,

I just bought a Lenovo Ideapad 3 laptop, which should have 8GB of RAM, but it only has 5.92GB usable (8GB DDR4)... I heard that I need to swap the memory sticks and go into the BIOS... but I must say that I'm not quite sure how to manage that with a Lenovo....
Here’s an image of my setup: https://zupimages.net/viewer.php?id=21%2F14%2Ffhbp.png
I'm running Windows 10 64-bit

Do you think the after-sales service could swap the memory sticks? Just to avoid losing my laptop or my warranty....
Thanks to you :)

3 answers

  1.
    Redbart Posted messages 20954 Registration date   Status Member Last intervention   3 384
     
    Hello
    the integrated graphics chip in the processor takes up a portion of the RAM

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  2. MaxGix Posted messages 5389 Registration date   Status Contributor Last intervention   2 371
     
    Hi,

    you can follow the instructions provided in the following link:

    https://www.malekal.com/memoire-materielle-reservee-windows-10/

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    0
    1. epango Posted messages 36739 Registration date   Status Member Last intervention   4 271
       
      This is not about memory reserved by Windows, but rather a portion of the RAM used by the CPU's IGP as V-RAM. You can't remove it. The solution would be to add a RAM stick if you want more usable RAM.
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      1. Claire > epango Posted messages 36739 Registration date   Status Member Last intervention  
         
        Thank you, and do you know what type of memory stick I can add to be compatible with an AMD Ryzen 7?
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  3. Claire
     
    Thank you very much!
    Do you have another tutorial on Linux this time? Since I am dual booting, it's doing the same thing on Linux...
    0
    1. jfmimi Posted messages 13655 Registration date   Status Contributor Last intervention   1 932
       
      Hello
      the 2 GB missing is taken by the integrated graphics chip on the CPU (Radeon Vega mobile Gfx)
      there’s nothing you can do about it, it’s normal.
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