Percentage rises and falls on its own

Jenny3355 -  
 Jenny3355 -
Hello, I bought a Samsung Galaxy A10e about six months ago, yesterday I finished charging it at 86% and as soon as I opened it, it was at 99%. It has been doing this kind of thing for three weeks now, please help me, thank you.

Configuration: Android / Chrome 88.0.4324.152

4 answers

  1. fabul Posted messages 42186 Registration date   Status Moderator Last intervention   6 071
     
    Hi,

    When a battery is left discharged too often or for too long, it becomes less effective.
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  2. Jenny3355
     
    Thank you for getting back to me. My smartphone doesn't stay charged for long; however, I often let it discharge. What do you recommend?
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  3. fabul Posted messages 42186 Registration date   Status Moderator Last intervention   6 071
     
    When it no longer holds its charge, you can have it replaced.

    Otherwise, replace it yourself; the battery can probably be found on Amazon.

    And it probably takes a guitar pick to open the phone.

    You might also need some mini screwdrivers.
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  4. Jenny3355
     
    Alright. I think I'm going to calibrate or recalibrate (I'm not sure which) the battery before changing it.
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