MSI GL73 8RE laptop boots directly into BIOS

Cazio -  
 Cazio -
Hello,
I have a problem with my MSI GL73 8RE laptop. When I turn on the computer, the MSI logo appears for a few seconds and the PC goes directly into the BIOS even though I’m not pressing anything; I’ve tried everything without success.
I then attempted to reinstall Windows. When I plug in the installation USB stick, the computer stays on the MSI logo for about 30 seconds and starts the Windows installation tool even though I’m not pressing anything.
When I get to the partition selection for the installation, I can see the different partitions of my 256GB Kingston SSD, but it's impossible to format or delete the C partition where Windows is located.
When I decide to install Windows on the partition without formatting it, the process starts normally and after preparing the files, the computer prompts for a restart. However, when it restarts, the same problem occurs — it goes back to the beginning of the Windows installation process that requires a restart, and so on.
I don’t know what to do anymore.
Can someone please help?

Configuration: Android / Chrome 86.0.4240.198

1 answer

  1. jfmimi Posted messages 13633 Registration date   Status Contributor Last intervention   1 929
     
    Hello
    when restarting Windows, you need to remove the USB key

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    1. Cazio
       
      Hi,
      I’ve already tried, it brings me back to the first scenario, which is 2 seconds on the MSI logo and then straight into the BIOS.
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      1. jfmimi Posted messages 13633 Registration date   Status Contributor Last intervention   1 929 > Cazio
         
        I'm afraid you have a hardware problem.
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      2. Cazio > jfmimi Posted messages 13633 Registration date   Status Contributor Last intervention  
         
        I even updated the BIOS, but nothing… still the same problem!
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