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Localization error

delf -  
 delf -
Hello

I live in France and I can't watch some series on TF1 and France TV on replay: the message displayed is "For reasons of rights granted to France TV, this video is not available from your geographical location (CH)."
I understand that the PC identifies my location as being in Switzerland, but I am indeed in France and to prove it, when I'm at friends' houses a few dozen kilometers away, I don't have the problem.
Can someone please help me?
Thank you

6 answers

  1.
    jee pee Posted messages 31883 Registration date   Status Moderator Last intervention   9 979
     
    Hello,

    Maybe someone can provide you with explanations. But for your information, as a moderator of the site, I have access to the beginning of users' IPs; you are identified under 2 different IPs, Bouygues ISP and CCM locate them well in France and Switzerland.

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  2. brupala Posted messages 111140 Registration date   Status Member Last intervention   14 441
     
    Hello,
    without revealing too much personal information, here is the content of your Whoisip as seen from CCM: 


    inetnum: 176.144.0.0 - 176.156.255.255
    netname: BOUYGTEL-ISP-WIRELINE
    descr: Pool for Broadband DSL customers
    country: FR
    admin-c: NOCB1-RIPE
    tech-c: NOCB1-RIPE
    status: ASSIGNED PA
    mnt-by: BYTEL-MNT
    mnt-lower: BYTEL-MNT
    mnt-routes: BYTEL-MNT
    created: 2016-03-02T11:26:17Z
    last-modified: 2016-03-02T11:26:17Z
    source: RIPE

    role: Network Operation Centre Bouygues Telecom FAI
    remarks: Bouygues Telecom ISP
    address: Bouygues Telecom
    address: 13-15 avenue du Marechal Juin
    address: 92366 Meudon-la-Foret cedex
    address: France
    abuse-mailbox: MBX_ABUSE@bouyguestelecom.fr
    admin-c: BP5856-RIPE
    admin-c: FB15531-RIPE
    tech-c: FB15531-RIPE
    tech-c: BP5856-RIPE
    nic-hdl: NOCB1-RIPE
    mnt-by: BYTEL-MNT
    created: 2008-07-10T13:46:14Z
    last-modified: 2019-05-07T09:35:18Z
    source: RIPE # Filtered

    route: 176.128.0.0/10
    descr: BOUYGUES Telecom Autonomous System
    origin: AS12844
    mnt-by: BYTEL-MNT
    created: 2011-07-11T13:22:53Z
    last-modified: 2011-07-11T13:22:53Z
    source: RIPE

    inetnum: 176.144.0.0 - 176.156.255.255
    netname: BOUYGTEL-ISP-WIRELINE
    descr: Pool for Broadband DSL customers
    country: FR
    admin-c: NOCB1-RIPE
    tech-c: NOCB1-RIPE
    status: ASSIGNED PA
    mnt-by: BYTEL-MNT
    mnt-lower: BYTEL-MNT
    mnt-routes: BYTEL-MNT
    created: 2016-03-02T11:26:17Z
    last-modified: 2016-03-02T11:26:17Z
    source: RIPE

    role: Network Operation Centre Bouygues Telecom FAI
    remarks: Bouygues Telecom ISP
    address: Bouygues Telecom
    address: 13-15 avenue du Marechal Juin
    address: 92366 Meudon-la-Foret cedex
    address: France
    abuse-mailbox: MBX_ABUSE@bouyguestelecom.fr
    admin-c: BP5856-RIPE
    admin-c: FB15531-RIPE
    tech-c: FB15531-RIPE
    tech-c: BP5856-RIPE
    nic-hdl: NOCB1-RIPE
    mnt-by: BYTEL-MNT
    created: 2008-07-10T13:46:14Z
    last-modified: 2019-05-07T09:35:18Z
    source: RIPE # Filtered

    route: 176.128.0.0/10
    descr: BOUYGUES Telecom Autonomous System
    origin: AS12844
    mnt-by: BYTEL-MNT
    created: 2011-07-11T13:22:53Z
    last-modified: 2011-07-11T13:22:53Z
    source: RIPE

    # ARIN WHOIS data and services are subject to the Terms of Use## https://www.arin.net/resources/registry/whois/inaccuracy_reporting/ Copyright 1997-2020, American Registry for Internet Numbers, Ltd.

    NetRange: 165.225.0.0 - 165.225.127.255
    CIDR: 165.225.0.0/17
    NetName: ZSCAL
    NetHandle: NET-165-225-0-0-1
    Parent: NET165 (NET-165-0-0-0-0)
    NetType: Direct Allocation
    OriginAS: AS53813, AS55242, AS62907, AS22616, AS32921, AS40384, AS53444
    Organization: ZSCALER, INC. (ZSCAL)
    RegDate: 2014-11-14
    Updated: 2015-01-21
    Comment: -----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
    Ref: https://rdap.arin.net/registry/ip/165.225.0.0

    OrgName: ZSCALER, INC.
    OrgId: ZSCAL
    Address: 110 Rose Orchard Way
    City: San Jose
    StateProv: CA
    PostalCode: 95134
    Country: US
    RegDate: 2011-03-18
    Updated: 2017-01-28
    Comment: Zscaler customer traffic originates from colocation facilities around the world. You should *NOT* use the address or contact information here for the purposes of geolocation. Additionally, because traffic egressing our network may belong to any one of our customers, you should not assume that this traffic belongs to us.
    Comment:
    Comment: For network or security incidents, please reach out to our abuse POC, which is actually monitored and actioned.
    Ref: https://rdap.arin.net/registry/entity/ZSCAL

    OrgNOCHandle: POCNO1-ARIN
    OrgNOCName: poc-noc
    OrgNOCPhone: +1-408-701-0534
    OrgNOCEmail: poc-noc@zscaler.com
    OrgNOCRef: https://rdap.arin.net/registry/entity/POCNO1-ARIN

    OrgAbuseHandle: POCAB2-ARIN
    OrgAbuseName: poc-abuse
    OrgAbusePhone: +1-408-701-0534
    OrgAbuseEmail: poc-abuse@zscaler.com
    OrgAbuseRef: https://rdap.arin.net/registry/entity/POCAB2-ARIN

    OrgTechHandle: POCTE3-ARIN
    OrgTechName: poc-tech
    OrgTechPhone: +1-408-701-0534
    OrgTechEmail: poc-tech@zscaler.com
    OrgTechRef: https://rdap.arin.net/registry/entity/POCTE3-ARIN

    NetRange: 165.225.94.0 - 165.225.94.255
    CIDR: 165.225.94.0/24
    NetName: ZSCALER-ZRH1
    NetHandle: NET-165-225-94-0-1
    Parent: ZSCAL (NET-165-225-0-0-1)
    NetType: Reassigned
    OriginAS: AS62044
    Customer: Zscaler, Inc. (C07438519)
    RegDate: 2019-10-10
    Updated: 2019-10-10
    Ref: https://rdap.arin.net/registry/ip/165.225.94.0

    CustName: Zscaler, Inc.
    Address: Josefstrasse 225
    City: Zurich
    StateProv:
    PostalCode: 8005
    Country: CH
    RegDate: 2019-10-10
    Updated: 2019-10-10
    Ref: https://rdap.arin.net/registry/entity/C07438519

    OrgNOCHandle: POCNO1-ARIN
    OrgNOCName: poc-noc
    OrgNOCPhone: +1-408-701-0534
    OrgNOCEmail: poc-noc@zscaler.com
    OrgNOCRef: https://rdap.arin.net/registry/entity/POCNO1-ARIN

    OrgAbuseHandle: POCAB2-ARIN
    OrgAbuseName: poc-abuse
    OrgAbusePhone: +1-408-701-0534
    OrgAbuseEmail: poc-abuse@zscaler.com
    OrgAbuseRef: https://rdap.arin.net/registry/entity/POCAB2-ARIN

    OrgTechHandle: POCTE3-ARIN
    OrgTechName: poc-tech
    OrgTechPhone: +1-408-701-0534
    OrgTechEmail: poc-tech@zscaler.com
    OrgTechRef: https://rdap.arin.net/registry/entity/POCTE3-ARIN

    # ARIN WHOIS data and services are subject to the Terms of Use## https://www.arin.net/resources/registry/whois/inaccuracy_reporting/ Copyright 1997-2020, American Registry for Internet Numbers, Ltd.


    So two IPv4 addresses,
    one in France, assigned to Bouygues and one geolocated in Switzerland at Zscaler, strangely managed by ARIN so in America, for Europe it’s RIPE.

    Either you have a proxy or a remote NAT (half VPN) configured in your browser, or something installed on your PC that routes your connection through another machine at Zscaler.
    You need to check if all this is normal.
    Once again:
    IP address geolocation is the last burden of the current internet :-(

    --
    and … There you go!
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  3. delf
     
    Hello to both of you and thank you for your responses :-)
    However, as a novice, I didn't understand everything :-( To solve my problem, if I disconnect the scaler, should it work?
    Will it have an impact on my virus protection?

    Thank you
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    1. brupala Posted messages 111140 Registration date   Status Member Last intervention   14 441
       
      Do you know what this scaler is?
      Which browser are you using?
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  4. delf
     
    No, I don't know, it's my work computer, it installs itself and I use Mozilla.
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    1. brupala Posted messages 111140 Registration date   Status Member Last intervention   14 441
       
      You probably have a VPN that connects then?
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  6. delf
     
    Hello Brupala

    certainly… I wonder if it’s not that Zscaler?
    how do I solve my problem?
    Thank you
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    1. brupala Posted messages 111140 Registration date   Status Member Last intervention   14 441
       
      I don't know who it is and why he's here, check with your company if the PC is for work, but I suppose it's a VPN.
      Probably something like that
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  7. delf
     
    Yes, I use it for work and also for personal reasons, when I'm not working in general in the evening ;-)
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