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Issue The light keeps flashing

Massi -  
 Vic75 -
Hello,

I bought my Hitachi 139cm 4K television seven months ago, and now the standby light keeps blinking red.
What should I do?

Configuration: iPhone / Safari 14.0.2

5 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 208
     
    Hello,

    It might be an overloaded power circuit, not sure, but it's worth trying this:
    Unplug it and create a short circuit between the two prongs of the plug with a wire, paperclip, etc.
    Wait an hour, remove the wire, and plug it back in.

    And if there's no result, return it to the seller as the TV is under warranty.

    --
    I call a cat a cat *
    *in French in the text
    0
    1. Massi94380 Posted messages 5 Status Member 1
       

      Is it like this?
      Thank you
      1
  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 208
     
    Exactly

    --
    I call a spade a spade *
         *in French in the text
    0
    1. Massi94380 Posted messages 5 Status Member 1
       
      Unfortunately, the light is still flashing
      Thank you, Andy
      0
  3. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 208
     
    But you're welcome, sorry for you, and come back to give news or if you have any other questions

    --
    I call a spade a spade *
    *in French in the text
    0
    1. Massi94380 Posted messages 5 Status Member 1
       
      Thank you, actually before it bugged, the TV asked me for an update and I pressed OK and since then it has been flickering. I unplugged and replugged it, but it still doesn't work. Sometimes I hold the Home button for a long time and then it responds very quickly, but it goes back to flickering. The problem has lasted for three days without a TV.
      0
  4. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 208
     
    It's the update that probably messed up, so returning it to the seller because the TV is under warranty

    --
    I call a spade a spade *
    *in French in the text
    0
    1. Massi94380 Posted messages 5 Status Member 1
       
      Hello
      I called customer service and they told me there's a problem with this new update. When I try to download it, the television automatically goes into safe mode. They sent me a link by email like a decoder, and they explained how to turn it on. I have disabled the automatic update, and they will escalate the issue to the relevant department and will send me an email as soon as the new update is available.
      I’m very glad that the television is working again, in the meantime, can you send me an email in about three weeks?
      0
      1. Vic75 > Massi94380 Posted messages 5 Status Member
         

        Hello Massi94380,

        I have an issue with my Hitachi TV that was given to me.

        Black screen and blinking button.

        What was the procedure to remove the update?

        Thank you for your response.

        Victor

        0
  6. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 208
     
    Thank you for getting in touch.

    --
    I call a cat a cat *
         *in French in the text
    0