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HP ENVY 6022 Printer Setup

mokale1 -  
Redbart Posted messages 20952 Registration date   Status Member Last intervention   -
Hello everyone

I changed my printer and bought an HP ENVY 6022 that won’t install. Here’s my setup: W10 64 Bit i7 NVDIA GForce GTX 1050 Ti. The HP Smart software does not install, and I think I need a Windows update but the Windows Update page in the settings remains blank, nothing shows up. I managed to pin the HP Smart shortcut to the taskbar and when I click on it, the following window prompts me to download updates. Could you help me? Thank you

Configuration: Windows / Chrome 87.0.4280.88

4 answers

  1. mokale1
     
    Hello, I have already done all that but HP Smart won't install and directs me to Windows Update, which stays blank. I think my priority right now is to manage to display the Windows Update page to perform the updates, and then HP Smart will configure the printer with Wi-Fi, or at least I hope so!!
    2
    1. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929
       
      Hello
      what is your version of Windows 10?
      0
      1. mokale > jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention  
         
        Hello Windows 10 Home
        0
      2. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929 > mokale
         
        What I'm asking you is which version of Windows 10 Home do you have?
        Type "winver" in the search bar
        0