Sound issues with Huawei P30

Solved
Oui -  
 Homme -
Hello, the sound on my Huawei P30 smartphone suddenly stopped working. Let me explain: everything was working fine until recently, but I installed several applications, and since then my sound hasn't worked, no matter the volume level or even when my Bluetooth earbuds are connected. When I try to use my microphone, it indicates that it is being used elsewhere, but I can't figure out where. I have already uninstalled all the applications, but nothing has changed; there's still no sound. If you could help me, that would be very nice, thank you :')
PS: however, the notification and call sounds still work.

3 answers

  1. Droopy-76 Posted messages 1257 Registration date   Status Member Last intervention   368
     
    So I arrived too late, good for you, but we would still like to know how the problem was solved in case it could help someone else.
    Best regards
    12
    1. Oui
       
      It seems to me that I can no longer modify my question, so I specified it in another response, hoping it will be useful to others :)
      0