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Poco F2 Pro (Xiaomi) not charging or charging intermittently

slow77 Posted messages 5 Registration date   Status Member Last intervention   -  
 Pierre -
Hello everyone,

I have had a Poco F2 Pro since around August, which was working perfectly until now.

Since yesterday, nothing happens when I plug in a cable to charge it or transfer files. The battery actually ran out very quickly that day: at the time the phone turned off, I usually had at least 30% battery left.

I let the phone "rest" overnight, and I plugged it in this morning. Everything was working perfectly again, and at 23% charge the phone suddenly didn't recognize anything again.

I tried several chargers and cables, including the one for the Switch that usually works, but nothing.

I managed to take various screenshots with Ampere, and the phone does detect when a USB-C to jack adapter is plugged in (see screenshot)

Screenshot while charging this morning



Current state screenshot (plugged in or not)



Adapter message screenshot



If anyone has an idea or a solution, I would be infinitely grateful, otherwise it will have to go to repair…

4 answers

  1. Hunter
     
    Hello, I wanted to know if you found a solution to your problem. I have the same issue?
    22
    1. Pierre
       

      Resolved by inserting an internal connector.

      https://youtu.be/81ebURpbjlY

      8
  2. Sams
     
    Hello
    I'm having the exact same issue right now with this phone.
    I just changed the charging connector but it didn't change anything.
    Applying pressure on the corners only worked for a while....
    Do you know what the customer service did?
    6
  3. Panth33ra Posted messages 23227 Registration date   Status Member Last intervention   Ambassador 2 364
     
    Hello,
    An idea... No, a solution... Maybe. Is your smartphone (Xiaomi Poco F2 Pro) still under warranty?
    Where did you buy it?

    --
    ASUS ROG G752 VSK | QuadCore Intel i7 7700HQ | 32 GB-DDR4 | 2 M.2 SSD 500 GB | 2 Seagate 2TB HDD | GeForce GTX 1070M 8 GB | 17.3" screen (120 Hz) | DirectX 12 | Windows 10 (x64)
    0
    1. slow77 Posted messages 5 Registration date   Status Member Last intervention   4
       
      Yes, I imagine it's still under warranty since the purchase was made 3-4 months ago, and the phone came from Xiaomi's official website, mi.com.

      I indeed think that if the issue is not software-related, it will have to go through the service center...
      0
    2. slow77 Posted messages 5 Registration date   Status Member Last intervention   4 > Panth33ra Posted messages 23227 Registration date   Status Member Last intervention  
       
      While browsing Reddit, I found a halfway solution.

      Apparently, by pressing firmly on two opposite corners of the phone, the charging starts working again. So it's definitely a hardware issue and the phone will be sent for repair. Thank you for the response.
      4
    3. arash
       
      exactly the same problem for me. Smartphone won't charge anymore.
      1
    4. Marie > slow77 Posted messages 5 Registration date   Status Member Last intervention  
       
      Hello, thanks to you my phone is charging again, indeed I also had the same problem and by pressing on the two opposite corners it worked. It's only a temporary fix but it's something already lol.
      3
    5. Chou > slow77 Posted messages 5 Registration date   Status Member Last intervention  
       
      Thank you, you saved me... it worked.
      1
  4. TRASHER
     
    Hi, the same problem happened for a while where you had to press, then just tap. In the end, nothing worked. Anyway, after opening it and trying to clean it as best as I could and checking the connection points on the board, nothing jumped out at me. I ordered a new charging connector. I'll see when it arrives.
    PS: it's a kinder surprise to open, it's directly accessible.
    Just be very careful as it's glass glued to the back. Make sure to heat it.
    1
    1. MielPops
       
      If it’s open, press on the connectors; if it recharges, then unscrew the screws and add small pieces of tape on the connectors and screw them back in. There are a lot of very well-made tutorials on YouTube.
      3