View original (French)

My computer reset itself after an update.

Solved
Koumx -  
Hello,

This is the first time I'm posting here, but I have a little problem. An update happened automatically on my HP PC, and when it rebooted, all my data was gone, my applications too, and I was logged out of all my accounts. If someone knows how to fix this, I would be thrilled to get some help, please.
Thanks in advance.

1 answer

  1.  Edawards_0352
    Hello,
    It seems to be a common bug.
    Check that it’s not just the settings that have been reset.

    Turn off the PC and turn it back on, let it install and see if you can find some data, or all of it.
    1
    1. Koumx
      Thank you so much, it worked! I just had to turn it off and on again, that's great, I thought I had lost everything
      Thank you very much!!
      0
    2. Edawards_0352
      @KoumxYou're welcome and good luck.
      Marking the topic as resolved will help more than one person here on the forum who is facing the same issue as you, thank you.
      0