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Change of TV program schedule

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Dilou7834 -  
 Dilou7834 -
Hello,
I changed the time on my TV but the programs remained on the old time..!!
What should I do to get the correct schedule back?
I don't have a box and my TV is a Samsung from 2011.
Thank you for your reply.
Best regards.
Dilou

Configuration: Android / SamsungBrowser 11.1

20 réponses

Réponse 1 / 20
jeannets Posted messages 28335 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Hello,

The programs remain at the same time as usual... You just need to set the device's clock... maybe in the menus...
1
Dilou7834
 
Hello
I set the time on my television
but it doesn't change anything.!!!
Do you have another suggestion please??
Thank you in advance.
Dilou
0
Dilou7834
 
It's done..
0
Réponse 2 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Yes, in principle, TVs automatically switch to the new time as long as you stay on a channel for a certain period

--
I call a spade a spade *
     *in French in the text
1
Dilou7834
 
That's not the case for mine...
0
Réponse 3 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
"I set the time on my television
but it doesn't change anything.!!! "
What do you mean? What isn't changing?
--
I call a spade a spade *
*in French in the text
0
Dilou7834
 
The program times when watching TV remain displayed in standard time..
At the top, there is a banner showing the start and end times of the program.. and it doesn't change..
0
Réponse 4 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
You need to stay on a channel for a while without switching

--
I call a spade a spade *
     *in French in the text
0
Dilou7834
 
I'm sorry, it doesn't change anything...
0
Réponse 5 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
"The program times when watching TV remain displayed in winter time.."
It's perfectly normal; the programs do not change time, the news at 8 PM is at 8 PM, in winter and summer
--
I call a spade a spade *
     *in French in the text
0
Dilou7834
 
No, that's not what I mean..!!
For example, right now on the 1 it's 2:14 PM..!!
But on the screen, the program shows from 2:40 PM to 3:50 PM, so the times are not right!!!
0
Réponse 6 / 20
jeannets Posted messages 28335 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
I confirm what Andy says, the 8 PM news is still at 8:00 PM and the 1 PM news at 1:00 PM, whether it's summer or winter... as for your movie habits, it's the same... The schedule doesn't change...
It's the TV time that needs to change... and so all the habits fit back into the program grid...

You should also be able to set the TV time in the installation menus on the first day. Otherwise, leave it on channel 1 all night for an automatic time update.

You should also have a manual that explains all this... we don't know your TV, you've never given the Samsung model...

You might have fiddled with it and now it's messed up...?? that's also a possibility.
0
Dilou7834
 
I just set the time on my television and I no longer have the manual, so I don't know what model it is..
I didn’t “fiddle” with it as you say.
Good evening.
0
Réponse 7 / 20
jeannets Posted messages 28335 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
The model of this TV is written on the back on the equipment's identification plate..
and the manual should be available for download on the manufacturer's website.
0
Dilou7834
 
I am currently having difficulty moving, so I will ask for help on Tuesday.
Thank you.
I do not have a computer, so downloading the entire manual would take up a lot of space...!!
0
Dilou7834 > Dilou7834
 
My television is a SAMSUNG Model LE32C350fWX2F TYPE No. LE32C350 VERSION BJ06.
If I can, I will send 1 photo.
0
Réponse 8 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
I don't understand what is happening; the EPG (program guide) may not be updated yet. Is this phenomenon occurring on all channels?
Otherwise, here is the manual:
https://downloadcenter.samsung.com/content/UM/201004/20100419101109484/BN68-02589B-00L04_0326.pdf
--
I call a spade a spade *
     *in French in the text
0
Réponse 9 / 20
jeannets Posted messages 28335 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Here is the user manual https://www.samsung.com/fr/support/model/LE32C350D1WXXH/

English, German, and French starting from page 33

Set the Clock Mode automatically or manually. Press the ▲ or ▼ button to select Auto., then press the ENTERE button

and page 19 French: 

19French03
Basic functions
Settings Menu Time Setting¦
Clock Time 
¦: setting the time is necessary to use different timer functions of the television. The current time is displayed each time you press the INFO button. If you unplug the power cord, you will need to set the clock again.
Clock Mode (Auto. / Manual) Depending on the signal and the broadcasting station, the automatic time setting may be incorrect. In this case, set the time manually.
The antenna must be connected to allow for automatic time setting.
Clock Setting: Manually define the Day, Month, Year, Hour, and Minute settings. Available only when the Clock Mode option is set to Manual


That's what you'll find there... It clearly states that the clock sets itself automatically unless it is set to manual...

And the adjustment, even manual, doesn't seem complicated.

But now you can set everything from the user guide... One could even say that it is a nice TV with advanced features.
0
Dilou7834
 
I set the time manually as I do every time the clock changes.
It's the first time I've had this issue with the program display time.. !!
0
Réponse 10 / 20
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
Hello everyone,

just for your information/to advance your searches

I'm sharing this link with various topics discussing a problem with the time setting on Samsung TVs in correlation with the program guide (EPG) --> click here

I’ve thought from the beginning that this is the problem Dilou7834 is facing

See you later

--
the radiation level is higher at the job center than in Chernobyl
0
Réponse 11 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Thank you so much, this story was driving me crazy...;-)

--
I call a spade a spade *
     *in French in the text
0
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
Hi Andy31200,

no worries, because I also wondered about the difference between the time set on the TV and the programs (not normal in itself)

I read in various threads, which I have linked, that it was an issue with Samsung... we'll see

I remember reading in one thread that an alternative firmware solved the problem...

PS: it's worth noting that the person being helped doesn't have a box, I assume it's TNT on their TV...

@+
0
Dilou7834 > billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention  
 
I don't have a box, and this is the first time I've had this issue even though I manually adjust my TV every time the time changes.
Moreover, I contacted Samsung and I'm waiting for a response because it was impossible to reach them directly!!
0
Réponse 12 / 20
jeannets Posted messages 28335 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
I'm still surprised that this issue has only been raised now, this TV is from 2012...

There are still some strange things.
0
Réponse 13 / 20
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
Re Dilou7834

I don't know what Samsung's customer service will reply to you, but there may be an issue with the TV's firmware version.

See you later

--
The radiation level is higher at the employment office than in Chernobyl.
0
Dilou7834
 
Hello.
I will tell you that..!!
Best regards.
Dilou.
0
Réponse 14 / 20
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
Hi

Okay, and hoping that Samsung resolves your issue

See you later

--
The radiation level is higher at the unemployment office than at Chernobyl
0
Dilou7834
 
Hello.
Actually, it's very strange..!!
10 minutes ago, the program time was displayed correctly when I turned my television back on, and now, 10 minutes later, it's once again an hour behind...!!
I hope Samsung will find out where this is coming from...!!!
Best regards.
Dilou
0
Réponse 15 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
For me, it's the devil ...;D

--
I call a spade a spade *
     *in French in the text
0
Dilou7834
 
Ahhhh hihiiii...!!!!
0
Réponse 16 / 20
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
re

indeed, this is getting complicated... I don't know what Samsung will be able to do to solve the problem

@+

--
the radiation level is higher at the unemployment office than in Chernobyl
0
Réponse 17 / 20
jeannets Posted messages 28335 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Is the date correct..?

It could be a story between summer time and winter time…???
0
Dilou7834
 
Of course the date is correct..!!
By changing the time, we confirm the date at the same time..!!
It is indeed October 27th, isn't it??
And it is 4:13 PM on my smartphone..!!
0
Réponse 18 / 20
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Try to do a "reset" or "factory reset" or "initial configuration" or "factory reset" (see menu) but you will have to redo the entire installation and settings, but it could chase the devil out of your TV.
If you can't find it in the menu, hold down the "exit" button for more than ten seconds.
-A menu will open,
-Scroll down to "factory reset" then OK
And don't touch anything else
--
I call a cat a cat *
*in French in the text
0
Dilou7834
 
Thank you but I wouldn't be able to do that alone..!!
I'd rather stay like this than not be able to watch my television.. !!
0
Réponse 19 / 20
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
Hi

Have you heard from Samsung?

@+

--
The radiation level is higher at the unemployment office than at Chernobyl.
0
Dilou7834
 
Hello.
Yes, I need to reset my TV, but I can't do it alone, so I'm waiting for someone in my family to come and call Samsung or do the reset directly.
Best regards.
Dilou
0
Réponse 20 / 20
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
re

ok, no problem

take care

@+

--
the radiation level is higher at the employment office than at Chernobyl
0
Dilou7834
 
Good evening.
It's all good, I just had to set the time to automatic mode.
I will close the topic now.
Thank you.
Dilou.
0