Canon MX475: Unable to connect to Wifi

Hello,

You need to uninstall this printer from your PC... and unplug the USB cable... and restart the PC

Then install the drivers for this printer for Windows 7... restart the PC...

And... Add a printer from the printer control panel... Network printer... it should find it... if not, search for its IP... and give it the IP you found so that it can continue the setup...

This printer should have a static IP on your network, otherwise it will change its IP from time to time and you won’t be able to print to it...

To do this, find the MAC address of this printer, it should be written on the identity card... or found with a utility...
Go into your BOX menus... around DHCP... provide this MAC address and next to it, the IP address you assign to it on your network... Restart your BOX... and restart your printer; this way, it should have the IP you assigned to it... and you can control your configuration.

Be careful, on the network, you may not be able to scan documents.

Thank you, Jeannets, for your feedback.

I will try the operations you propose and will get back to you.

But does this mean that I cannot use the printer/scanner locally on a PC via USB and at the same time via Wi-Fi for mobile devices?

Yes, that's what I meant... It's possible that this one works well with the scanner, over the network... It's not detailed in the manual.. But it's still rare... Well, I might be speaking too soon, we should give it a try.

This printer only connects to the 2.4 GHz wifi.

Well, thank you for this information, and it's good for you. I didn't know she could use IPV6, which seems exaggerated in a local network...

By the way, were you able to see if scanning is possible on the network...?

Hello,

I don't understand what you might have done and what complications you are looking for.

Printers from this series are super easy to install via Wi-Fi since everything is done on the printer's LCD screen and you have the option to use WPS.

To use it from a mobile device (smartphone or tablet), you need to have installed the Canon Print Service app, available on the Play Store. The description is here: https://play.google.com/store/apps/details?id=jp.co.canon.android.printservice.plugin&hl=en
The app will detect the printer on the network.

You must have Wi-Fi enabled on the mobile device for it to work.

You will then be able to print from the smartphone and also scan (which is not of much interest since you need to be next to the printer to set up the document to scan).

I use an MX925, so from the same series, and I assure you that there is no difficulty.

What we understand well is clearly stated,
And the words to say it come easily.
(Boileau)