My back market order not yet validated
Mfnt
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Sam -
Sam -
Hello*
I ordered my iPhone X on Back Market on September 17, and I am supposed to receive it on the 24th, but my order is still "currently being verified." I have sent them several messages via customer service, and they reply saying that my order has just been processed, but it has been processed since the 17th already, and I need to be patient as it will be prepared shortly. They tell me that my order has just been processed, but it has been processed since the 17th already, and I need to be patient as it will be prepared shortly.
This is the second time they have told me this, and nothing changes. I will wait again, but if anyone has any answers, please let me know. Thank you.
I ordered my iPhone X on Back Market on September 17, and I am supposed to receive it on the 24th, but my order is still "currently being verified." I have sent them several messages via customer service, and they reply saying that my order has just been processed, but it has been processed since the 17th already, and I need to be patient as it will be prepared shortly. They tell me that my order has just been processed, but it has been processed since the 17th already, and I need to be patient as it will be prepared shortly.
This is the second time they have told me this, and nothing changes. I will wait again, but if anyone has any answers, please let me know. Thank you.
see response n°2 above. CCM cannot provide you with information on the logistics of a commercial exchange platform. Your request should be directed to BackMarket by providing the order number.
For complaints:
hi@backmarket.fr