Windows that pop up unexpectedly

wince -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,

I am on a PC with Windows 10, and whenever I search on Google, windows immediately open on the right side of the screen, telling me that my computer is likely infected. I am being advised to adopt Norton as an antivirus.

How can I get rid of these annoying pop-ups?

Thank you for your help.

1 réponse

Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Hello/Good evening,

Here is the procedure to follow.
On the blue links, you will find explanatory tutorials with all the details to follow the steps.

1)
Fix the affected web browsers that have issues:
(do not use zoek and perform a manual reset)

2) To check your computer for any infections and get a general status of the system:

Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained ).

Download and run the FRST scan,
WAIT FOR THE SCAN TO FINISH, it takes several minutes.
A message indicates that the analysis is complete.

Three FRST reports will be generated:
  • FRST.txt
  • Shortcut.
  • Additional.txt


Send these 3 reports to the website https://pjjoint.malekal.com/ and in return provide the 3 pjjoint links that lead to the reports here in a new response so we can review them.

(The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).

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Please press any key to continue the disinfection...
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