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DCP-J562DW - Issue

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Yveco44 Posted messages 14 Status Member -  
jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   -
Hello,
Due to a significant paper jam, I had to dismantle the lower back panel to remove the sheets, and 2 small white pieces shaped like gutters came off (see photo).
After spending a lot of time, I absolutely can't see where to put them back?
If any users of this printer could give me details, or better yet, send me photos of this part, it would be a great help.
Thank you in advance and have a good week everyone.

4 answers

  1.
    jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
     
    Hello ....

    I suggest you check out ► This link which might help you as there is an exploded view of your printer
    See you soon for your comments...but if none ► Resolved
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  2. Yveco44 Posted messages 14 Status Member
     
    Good evening,
    Message received.
    I will take a close look at it, but it seems that there is no exploded view of the rear part.
    I will keep the PDF file carefully just in case.
    Thanks for the information.
    Best regards.
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    1. jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
       
      Thank you for the feedback ...► Indeed, I looked and did not see identical parts ► Maybe check on other models present on the same link just in case?
      A+
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  3. Yveco44 Posted messages 14 Status Member
     
    Thank you for the new information, but the documentation is the same for the following models:
    DCP-J562DW
    MFC-J460DW/J480DW/J485DW/
    J680DW/J880DW/J885DW
    Too bad, I will keep searching.
    Have a good evening.
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  4. Yveco44 Posted messages 14 Status Member
     
    Hello,
    I finally managed to raise the 2 guides in a gutter shape, simply on the moving part, while before I was trying to install them on the fixed part.
    The printer is operational again.
    Thank you for the responses.
    Have a great weekend.
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    1. jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
       
      Hello ....

      Thank you for the feedback and the information.... and I'm especially happy for you if everything is going well
      Have a great weekend as well
      Best regards
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