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Brother DCP-195C printer issue

michel -  
elgato preto Posted messages 31 Status Member -
Hello,

Good evening. My problem is that my Brother DCP-195C printer prints yellow instead of red, even though all the cartridges are full. Who can help me solve this problem?

Configuration: Windows XP / Chrome 22.0.1229.94

6 answers

Answer 1 / 6
michel
 
Yes, they are in the right place.
0
Answer 2 / 6
jjmpjjmp Posted messages 20 Registration date   Status Member Last intervention  
 
To fully understand your issue,

create it with Word or Excel

a large bold text in yellow
another one in red
another one in green
another one in blue
save it
turn off the printer
restart the PC
print your document, making sure to specify "color" in the options

see you later

jj
0
michel
 
Yes, I wrote a text in red and printed it, but the text comes out of the printer in yellow.
0
Answer 3 / 6
elgato preto Posted messages 31 Status Member 1
 
Good evening
do a cleaning of the print heads to see if you have all the colors but in my opinion, you have the magenta color clogged
either you left the printer off for too long or you filled the cartridge with low-quality ink
0
Answer 4 / 6
jeromeleco Posted messages 33 Status Member 2
 
Uninstall your printer. Clean the registry with CCleaner and reinstall the driver after restarting your computer.
-1
michel
 
Good evening, is it sure?
0
jeromeleco Posted messages 33 Status Member 2
 
of course
0
michel
 
Sorry, it's not working, it's still yellow.
0
Answer 5 / 6
jjmpjjmp Posted messages 20 Registration date   Status Member Last intervention  
 
Good evening,

Are the cartridges in the right place?

jj
-1
michel
 
yes they are.
0
Answer 6 / 6
jjmpjjmp Posted messages 20 Registration date   Status Member Last intervention  
 
êtes-vous sous W7 ?
-1