Unable to set up my phone after resetting

Fraie Posted messages 3 Status Membre -  
Fraie Posted messages 3 Status Membre -
Hello, after resetting my phone, the Tecno K9
Google is asking me to log in with an account that was synced on this device.
The problem is that I forgot my Gmail account in question, please help me.

2 réponses

jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 
Hello,
if you really reset, it just asks you to log in to a Google account, not necessarily the one that was synced.
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Fraie Posted messages 3 Status Membre
 
Hello, the phone screen was recently repaired and I haven't used it for almost two years. I've forgotten the password as well as the email address from back then. So I went through a factory reset. However, I can't manage to configure the settings. I still have the SIM card from the phone.
Thank you.
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Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   5 812
 
Hello

It’s always the same story:

The phone is locked by Google’s FRP protection, designed to combat theft. You need to provide the credentials of the account that was used before reverting to factory settings. And naturally, you've forgotten those credentials.

The protection is unavoidable. The phone is now good for the trash!

--
What is well conceived is clearly expressed,
And the words to say it come easily.
(Boileau)
1
jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 
even after a reset via recovery?
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Fraie Posted messages 3 Status Membre > jumulka Posted messages 12090 Registration date   Status Membre Last intervention  
 
Yes, I can't configure after a reset via recovery.
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