RadeonSoftware.exe has stopped working

UnswagTomy_ Posted messages 89 Status Member -  
seb77150 Posted messages 6285 Registration date   Status Member Last intervention   -
Hello!
I have (yet again) a problem.
For a week now, my RadeonSoftware application hasn't been working.
I'm quite worried because I was using this software to update the drivers for my GPU...
I checked the event viewer, and I have this error:

"Name of the failing application Radeonsoftware.exe, version: 10.1.2.1808, timestamp: 0x5f21d1f5
Name of the failing module: Radeonsoftware.exe, version: 10.1.2.1808, timestamp: 0x5f21d1f5
Exception code: 0xc0000005
Error offset: 0x000000000021faf7
ID of the failing process: 0x41e0
Time of the failing application's start: 0x01d676250c45798c
Path of the failing application: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Path of the failing module: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report ID: 18470f82-923f-451e-bbbd-842b4f871bdf
Full name of the failing package:
Relative application ID of the failing package: "

I don't really understand why it stopped working; it happened all of a sudden, and there was no "quality" Windows update that day (the issue started on the 12th, and the most recent update was on the 7th).

TousLesDrivers suggests that I download a new (beta) version of the driver, but I'm hesitant to do that... (this driver is from the 11th).
It also suggests updating the AMD Chipset drivers, but I'm not convinced that would help...

So there you go, if anyone has an idea why it's no longer working, I'm all ears!

2 answers

  1. seb77150 Posted messages 6285 Registration date   Status Member Last intervention   500
     
    Hi, download this (software to uninstall graphics drivers) and then reinstall Radeon software.
    0
    1. UnswagTomy_ Posted messages 89 Status Member
       
      Hi,
      I'm trying to use AMD Radeon Software detection to fix the issue
      I installed an older version, it worked, but Windows messed up and changed the graphics driver directly... So I'm starting over.
      0
    2. seb77150 Posted messages 6285 Registration date   Status Member Last intervention   500 > UnswagTomy_ Posted messages 89 Status Member
       
      Windows doesn't change the graphics driver on its own, try installing the chipset drivers. Did you run the software I gave you?
      0