Galaxy Tab A6 not charging and blinking

linda.oufella@gmail.com -  
Sabrina635 Posted messages 2 Status Membre -
Hello,
Since this afternoon my Galaxy Tab A6 is not working anymore, I left it to discharge to 0% so it turned off, then I charged it (new Samsung charger bought recently) and now it shows the charging lightning bolt and keeps flickering. I tried to turn it on in factory mode (volume and power button and menu) but it doesn't show the usual factory menu anymore, instead it shows a message asking if I want to install a custom OS. When I press the volume down to exit this message and restart the tablet, it starts flickering again, it shows the Samsung logo and then turns off, and the lightning bolt shows up and flickers again.
If any of you could help me that would be great, I'm not very good with computers, etc...

Configuration: Windows Phone / Edge 13.10586

2 réponses

loisou17 Posted messages 1297 Registration date   Status Membre Last intervention   470
 
Hello
it is advised never to let a battery discharge to 0% visiting this post you might find a solution https://forums.commentcamarche.net/forum/affich-29080824-pourquoi-est-ce-que-ma-samsung-galaxy-tab-2-ne-charge-plus#answers
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linda.oufella@gmail.com
 
Hello,
Thank you for your response, indeed the post seems similar to mine but the solution is to open the tablet which I really don’t know how to do.
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Sabrina635 Posted messages 2 Status Membre > linda.oufella@gmail.com
 

Hello, I have the same problem, have you found a solution?

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