Boot device missing or boot failed

X8R Posted messages 5 Status Member -  
X8R Posted messages 5 Status Member -
Hello everyone,

I have a friend's laptop on which I installed Windows 7 a few months ago.

PC: Acer Aspire ES1-520

When he tried to use it recently (it hadn't been used in between), it shows this issue: barely after the ACER logo is displayed, Windows doesn't have time to show up.



Once the enter key is pressed, I get this



No choices...

I tried to access the boot menu or the BIOS using Escape, F2, F9, F10, nothing works, always these screens.

I also removed the battery from the motherboard for more than 24 hours. It had 2.7V at the time, and it is still functional... it didn't change anything.

Disconnecting the battery and starting only with the power supply doesn't change anything either.

Changing the hard drive to a small 40GB one that I have as a spare (NTFS) also doesn't change anything.

I tested the laptop's hard drive on my personal computer using an HDD dock; the hard drive is recognized in the "Computer" => "Manage" tab, no faults, I can access user folders.

One thing that concerns me which I've never encountered before is that the hard drive stops a few seconds after not being accessed! Then as soon as I search for something, it starts up again...

I saw that you can adjust the hard drive's sleep settings, but on the hard drive where Windows has booted, so it's not possible (in my opinion) to adjust it via an HDD dock as an external drive. Is it normal that with Windows installed I can navigate through the folders as if it were my main hard drive?

I created a Windows 7 installation USB with Rufus; it works on my laptop, and I managed to boot from it and reach the menu to choose installation and formatting options, so the USB seems to be working properly.

Of course, on my friend's PC, it is also not detected in the boot menu where I have no options like before (Photo 2).

So this is the first time I am stuck in this way right from the start: no boot menu, no possibility to choose the boot device, etc.

Thank you in advance if you have any suggestions for me.

P.S.: I have a fairly basic level in computing: formatting, OS installation, software, hardware assembly/disassembly.

11 answers

ThaBestGamer Posted messages 12 Registration date   Status Member Last intervention  
 
Hello,

This error is generally the result of a modification of your PC's BIOS settings ... Check the boot order and make sure that your PC's hard drive is in the first position. Otherwise, swap the boot device order so that your hard drive is first.
To access the BIOS settings:
1- As soon as your PC starts up (before the logo), keep pressing escape
2- A boot menu should appear
3- Press F10 to access the BIOS settings
Control the movement with the keyboard keys
4- Go to: System Configuration > Boot Options > Boot Sequence
5- You need to make sure that the main drive is first in the list
6- Exit while applying the changes

Or, the boot device is corrupted, damaged, or inaccessible.
You should take the recovery CD or USB for your system > insert it > Then enter as you did, because the screen where you find no option to access it requires a boot drive to recover, restore, or reinstall Windows.

If you can't find a Windows 7 CD in stores, it's due to Microsoft's end of support for Windows 7.
You should buy a Windows 10 one for complete security.
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