Hello/Good evening, To begin with, I have an ASUS R556L that I've had for about 4 years. I've always had problems with the File Explorer application; when I was in Quick Access and right-clicked on a recent file, the File Explorer application would close and the icons on the desktop and taskbar would disappear and then reappear. Until now, I hadn't worried about it. But for a few weeks now, I've had a problem with a drive named D:\. First, I only discovered this significant memory source after about two years of using my computer. There was only one folder on it named DATA. I created new folders to organize my many video files, photos, music, documents, etc. In the meantime, my right-click problem in Quick Access was resolved. Everything was working fine, and despite my many files, the storage space was only very lightly used. However, for the past few weeks, my D:\ drive has appeared with a blue question mark, and I cannot open it. Right-clicking provided very few options, but there was still "Scan with Windows Defender..." so I selected it and did a quick scan. Then I closed everything, turned off my computer, waited 5 minutes, and turned my computer back on. The D:\ drive was accessible again until I turned off my computer again. At that point, I regretted not copying most of my folders to USB drives because for the past few days, this technique hasn't worked anymore. I searched for a solution on forums, but nothing has helped me; however, I did find access to Disk Management and Device Manager, which I explored without success. I am desperate; I had everything stored on this drive, and I absolutely need to recover what’s on it. So I’m posting this question hoping to find a solution through you! Thank you in advance! Sofi Hatta.

Hello, run this command in cmd chkdsk D: /f /r

Hello/Good evening, A little something for those who might have the same problem. For the disk, it was poorly secured and for the drivers, it was necessary to reinstall Windows, etc. Thanks to those who helped me.

Hello everyone, I'm posting here because I find myself in the same situation as Sofi-Hatta. My D:\ hard drive has a blue question mark on it. This has happened to me before, but it was resolved by restarting, unfortunately this time it’s not the case. I ran the sfc \scannow command and it says there are no problems. I used CrystalDisk and it also shows no issues. I’ve installed all the latest drivers and it still doesn’t change anything; I still have this question mark. I should mention that I’m using an Asus ROG laptop with a 1TB drive. Thank you in advance for your responses.

Hello everyone, I just wanted to get back to you to report that shortly after, my issue has returned. The drive comes back occasionally but never permanently, so I will buy an external hard drive to keep a safe access to my data. When I have more money, I will buy another computer. Sorry if I can't be of more help to those who are in the same situation as me. Have a great day. Sofi Hatta.

Drive D:\ with blue question mark, inaccessible - Page 2

Answer 21 / 23
Sofi-Hatta Posted messages 55 Status Member 4

Hello/Good evening,

A little something for those who might have the same problem. For the disk, it was poorly secured and for the drivers, it was necessary to reinstall Windows, etc.

Thanks to those who helped me.
0
Answer 22 / 23
Kuzer

Hello everyone, I'm posting here because I find myself in the same situation as Sofi-Hatta. My D:\ hard drive has a blue question mark on it. This has happened to me before, but it was resolved by restarting, unfortunately this time it’s not the case. I ran the sfc \scannow command and it says there are no problems. I used CrystalDisk and it also shows no issues. I’ve installed all the latest drivers and it still doesn’t change anything; I still have this question mark. I should mention that I’m using an Asus ROG laptop with a 1TB drive. Thank you in advance for your responses.
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1. Sofi-Hatta Posted messages 55 Status Member 4
  
  Hi Kuzer,
  I suggest checking that your hard drive is properly secured. That was the cause of my problem after moving it around. I hope it's the same for you so that it can be fixed quickly!
  
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  1. Kuzer > Sofi-Hatta Posted messages 55 Status Member
    
    So you took your PC apart to fix it?
    
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  2. Sofi-Hatta Posted messages 55 Status Member 4 > Kuzer
    
    So not me, but the company where I sent it to be repaired, but yes it needs to be done, I don’t know what means you have to access your hard drive.
    
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Answer 23 / 23
Sofi-Hatta Posted messages 55 Status Member 4

Hello everyone,

I just wanted to get back to you to report that shortly after, my issue has returned. The drive comes back occasionally but never permanently, so I will buy an external hard drive to keep a safe access to my data. When I have more money, I will buy another computer. Sorry if I can't be of more help to those who are in the same situation as me.

Have a great day.
Sofi Hatta.
0

Drive D:\ with blue question mark, inaccessible - Page 2

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