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Windows 10 Repair Attempts

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Jacques-Paro Posted messages 15 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Good evening, I know there are many topics addressing this issue, but none have solved my problem so far. Let me explain: I have an Acer Aspire laptop (I don't remember the model, but the processor is an i3 6006u, I believe) that got stuck during repair attempts after I forced it to shut down because it was lagging for a long time. I restarted it and found myself stuck. I then checked the integrity of the system disk after long hours of processing, and it turns out that the C drive seems intact (it's still in NTFS and responds to the command prompt during the check disk). I am not familiar with the entire procedure and would need your help, please.

P.S.: The following message appears during the auto-repair failure: Log File: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt (I don't know if this gives any indication regarding the nature of the error, but there it is...) I would prefer to avoid reinstalling my OS via a USB drive, as that is currently impossible.

Thank you in advance!

2 answers

  1.
    lolomusic667 Posted messages 2527 Status Member 11
     
    Good evening,

    Thank you for the indication of the log file, which is important because this log file contains all the errors encountered during the startup of Windows 10.
    First, you need to read the contents of the StrTrail.txt file: in automatic repair (blue screen): 1. Click on advanced options
    2. Click on Troubleshoot > Advanced options > Command Prompt
    3. Enter the following command to display the contents of the log file StrTrail.txt: type C:\Windows\System32\LogFiles\Srt\SrtTrail.txt
    4. The results of the various tests performed by Windows 10's automatic repair will be displayed. Identify the test that failed and locate the file(s) responsible for this failure.
    5. Proceed to the next step

    Does this work?
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    1. Jacques-Paro Posted messages 15 Status Member
       


      I placed the order several times because I didn't know where to put a space, but obviously it doesn't change anything:
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    2. Jacques-Paro Posted messages 15 Status Member
       
      I checked the diagnostic log and all operations are "successfully completed" with error code 0x0 except for the "search for installed LCU" code which has error code 0x17. I should mention that I tried to reset my PC this afternoon (both fully and partially) without success.
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