Orange LED DRAM, no display

Buttershield Posted messages 3 Status Membre -  
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   -
Get your eyes ready '0'

I recently acquired a desktop computer, inside there is an Asus TUF Z390 Pro Gaming motherboard, an RX580 graphics card, 4*4 Go DDR4 2133 MHz, Corsair TX750 power supply, cpu Intel i5 8500.
I got to enjoy my baby for a month, then one fine (not so fine) day, my screen froze while I was using it, I lost sound and had no access to the screen. I manually turned off the tower. I turned it back on and the DRAM LED light turned orange, no beeps, no white LED.
I’ll skip the details, but I tried everything, practically, I tested the power supply, the RAM, the GPU, the CPU fan (Cooler Master water cooling) but nothing works.
Every now and then I access my PC after some botched manipulations for an indefinite time (from 15 minutes to 3 days)
I thought it was the thermal paste; freezing is a common reaction of the computer to prevent CPU overheating, but apparently not, so I don't understand anything.
If the motherboard or the CPU was not functioning, the computer shouldn't even turn on, right?
Currently, I’m desperately trying to access my computer to search for help with software for a lead on the problem, but I can’t anymore.
I even reset the BIOS to access the computer via the 2 pins, it worked once! ..
I also tried through the BIOS battery and nope..
If God himself is wandering around here, I’d gladly accept help!
That’s it, thanks for reading ????

1 réponse

Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013
 
Hi,

You say you've tested the RAM... okay, how and with what?

Because the DRAM LED clearly indicates a failure at the memory level and therefore potentially the source of your problem.

The freezes you mention also correspond...

--
~ To know how to listen is to possess, besides one's own, the minds of others... said Leonardo da Vinci.
~ “The art of writing is primarily to make oneself understood” — Eugène Delacroix.
13
Buttershield Posted messages 3 Status Membre
 
Initially, I had 4*2 GB of DDR4 2133 MHz, and with the emergence of the problem, I bought 2 sticks from a friend (same specifications) that were perfectly functional and he had been using without issue (he switched to 3000 MHz) and I replaced them, trying each slot. The DRAM LED is still orange; I even reset the BIOS with just my friend's sticks, but there was no change.
0
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013 > Buttershield Posted messages 3 Status Membre
 
In this case, it smells like a problematic slot.

Return to customer service for the motherboard...
1
Buttershield Posted messages 3 Status Membre > Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention  
 
Defective slots that still allow me to play for 2 to 3 days if I'm lucky? Is that possible?
0
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013 > Buttershield Posted messages 3 Status Membre
 
Yes, it's possible...

Sometimes a bad solder joint, a bit of current running through it for a few days, the joint cracks... and it doesn't work :-)
0