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Remote camera connection issue over 4G

Ber83 -  
 Ber83 -
Hello,
I have a camera that I use with the v380 pro app. It works very well on wifi from my home, but when I'm away, I can't connect when I'm on 4G. I'm using the Free Revolution box. Free tells me that it's a port problem (I don't know the camera's port). I've had this issue for some time now, although it worked before. Thank you for your help, I don't know what to do.

Configuration: Android / Chrome 79.0.3945.116

1 answer

  1.
    brupala Posted messages 111156 Registration date   Status Member Last intervention   14 452
     
    Hi,
    only the app knows which port it uses; there must be some information from the camera and app provider... a bit of support would be nice.
    In principle, these apps connect to a server from the provider to interface with the camera through the provider.
    Otherwise, you can try forwarding port 80 in the Freebox OS settings to the local address of the camera.

    --
    and ... There you go!
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    1. Ber83
       
      Thank you for the advice, I thought it was my box. I will try what you suggest...
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    2. Ber83
       
      Hello, I haven't been able to test with port 80 yet, but I noticed one thing: I can reach my camera remotely if I'm connected to Wi-Fi (I tried while connected at a friend's place), but it doesn't work on 4G.
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      1. brupala Posted messages 111156 Registration date   Status Member Last intervention   14 452 > Ber83
         
        sorry,
        I'm copying your discussion into connected objects, meaning those gadgets that are connected to the internet but for which the manufacturer provides no indication of how and through what means they operate, so do not buy.
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      2. Ber83 > brupala Posted messages 111156 Registration date   Status Member Last intervention  
         
        Yes, you're absolutely right, we need to avoid those sites! I'm still trying to get this camera to work.
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