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Wireless UHF TV headset disrupts Internet Wi-Fi connection

jeannot57550 Posted messages 8 Status Member -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,
Hello,
My new wireless UHF 2.4GHz TV headset from Artiste cuts off Internet access via WiFi as soon as it is turned on. My WiFi reception is boosted by a Orange Powerline Extender (CPL) which is in the same room as my TV. So no access left for my tablet or my laptop. I didn't have this problem with my two previous infrared headsets. How to fix these interferences? Thanks in advance for any help that could solve this problem.

Configuration: Windows / Chrome 79.0.3945.88

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Kind regards

5 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Slim and yes, it’s interference and conflict between the two...;-(
    --
    I call a spade a spade *
    *in French in the text
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  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Hello,
    Have you tried changing the emission channel of the headset?

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    I call a spade a spade *
         *in French in the text
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  3. jeannot57550 Posted messages 8 Status Member
     
    First of all, thank you for your response, but this headset purchased on Amazon does not allow selecting another channel. It would seem that the Wifi amplifier sold by Orange also transmits at 2.4 GHz, hence the problem. What do you think?

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    Best regards
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  4. jeannot57550 Posted messages 8 Status Member
     
    I think I’ll need to go back to infrared headsets like my two previous ones with which I’ve never had this kind of problem. Thanks again.

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    Kind regards
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  6. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    You're welcome and that will be the best solution; drop by with news or if you have any other questions

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    I call a cat a cat *
    *in French in the text
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