HP Deskjet 3070A Printer

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gigiddfnt Posted messages 2 Status Membre -  
jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   -
Hello
My HP Deskjet 3070A printer displays: "jam remove carriage blockage." There's no paper jammed, the carriage moves freely by hand, and I can't clear the error
Does anyone have any ideas
Thank you for your help

2 réponses

jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 505
 
Hello....

I suggest you check out ► This link if you haven't already, which deals with the topic...
Try all the proposed solutions, including if necessary the uninstallation and then reinstallation of this printer..
Looking forward to your upcoming comments.... But if none ► Resolved

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Best regards
Aging well means preferring the time that passes to the time that remains!
3
gigiddfnt Posted messages 2 Status Membre 1
 
Thank you Jmarion for the information. In fact, I had already gone through this series of actions, certainly relevant but which didn’t yield any results. So, I decided to remove the cover above the carriage to get a better view of the carriage mechanics. And there, I noticed that the carriage could not return to its initial position, that is, all the way to the right, because in that position (completely to the right), there is a kind of drawer under the printheads that is not completely fixed. I observed that it could move forward or backward without really understanding its functionality. Nevertheless, it turned out that this drawer was too far forward and was blocking the carriage from returning to its initial position. I manually pushed it back and apparently, it’s working again. For how long, I don’t know, but as things stand, I consider the problem resolved.
Best regards
1
jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 505
 
Hello ....

Thank you for the feedback and I'm glad for you if everything is fine now after disassembly and reassembly ► Congratulations to you
Have a good evening
Best regards
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