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HP Deskjet 3070a B611 series printer driver issues

The Polo89 Posted messages 27 Status Member -  
glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   -
Hello, for a few months now, my HP Deskjet 3070a B611 series printer has been disconnected from the network. I decided to reinstall it, but unfortunately, I can't. So I'm turning to the installation CD and trying a network setup, which unfortunately fails when I'm asked to connect my printer via USB; indeed, Windows Update can't find the driver, so the CD doesn't detect the printer. I've searched online for drivers, but whenever I download the file, it turns out to be the same software as the CD.

The printer isn't old, but it's been out of warranty for a few months, so I really don't want to buy a new one.

Configuration: Asus Windows 7 Home Premium

1 answer

  1.
    glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   4 584
     
    Hello,
    Uninstall all drivers/software of the concerned printer, leaving no trace of Deskjet 3070a B611 on the PC, IMPERATIVE.
    Disconnect the printer from the PC and then restart.
    Download, save, and install Full Version Drivers/Software Deskjet 3070A - B611a
    .
    Connect the printer when the procedure specifies.
    @+
    --
    The one who doesn't bring joy upon arrival always brings JOY upon departure!
    Breton Proverb
    2