The scan function no longer appears in the Canon quick menu.
Nicole
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Hello,
I can no longer access the scanning function in Canon Quick Menu. I have restarted the computer several times to no avail. Canon MG6650. Printing works fine. I feel like it doesn't recognize the scanner function. I tried in Paint and it works. In the settings, the printer shows MG6600, but there is nothing for the scanner.
Configuration: Windows / Chrome 77.0.3865.120
I can no longer access the scanning function in Canon Quick Menu. I have restarted the computer several times to no avail. Canon MG6650. Printing works fine. I feel like it doesn't recognize the scanner function. I tried in Paint and it works. In the settings, the printer shows MG6600, but there is nothing for the scanner.
Configuration: Windows / Chrome 77.0.3865.120
2 réponses
Hello,
In Quick Menu, the icons corresponding to scanning are icons 2 and 3 from the top.
In the computer Settings (Devices > Printers and scanners), the scanner is not explicitly listed: Normally, there is only the printer.
Go to Canon Utilities (in the Start menu)
Launch IJ Scan Utility
You will access the scanner menus and the settings for the different functions in Settings.
Does it work?
In Quick Menu, the icons corresponding to scanning are icons 2 and 3 from the top.
In the computer Settings (Devices > Printers and scanners), the scanner is not explicitly listed: Normally, there is only the printer.
Go to Canon Utilities (in the Start menu)
Launch IJ Scan Utility
You will access the scanner menus and the settings for the different functions in Settings.
Does it work?
IJ scan utility blocked by administrator w10 !!
in w defender
security settings / folders ??
block history of blocked apps !
solution in virus protection settings / allowed apps ??
Thank you