Asus: my battery won't charge anymore.
Solved
Eliade384
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clou -
clou -
Hello, I think I have a good knowledge of desktop computers, but with my new laptop, I find myself facing a problem more related to laptops, so I prefer to ask specialists about laptops for their opinion. Let me explain.
Five months ago, I bought a Toshiba Satellite P100 laptop (good specs but expensive!). After three months of use (very light, as I haven't had to travel or anything, so about 30 hours max), I ended up with a white horizontal line on the screen. I looked into it, and it's a problem that occasionally happens with laptops. I told myself I was unlucky, and brought it back to the store, which confirmed that it is indeed a random issue. No worries, they said it would be covered by warranty.
Five weeks later, I finally get my laptop back. I plug it in, and it starts without any problems. The line on the screen is gone, nice and clear. I check under Windows, and there I see that the battery is detected but not charging (message: 0% not charging). I consult the manual since I wasn't sure of my laptop knowledge; it says that it can happen and that one should wait 20 minutes, but that the battery detection light should still come on. It doesn't, but I try the 20-minute thing anyway (even 2 hours, to be honest). I restart the PC, and it's still the same problem.
I think they might have changed something in Windows Vista, but I don't see anything at first glance. I then look at the technical sheet that indicates this: disassembly, screen replacement, reassembly, BIOS update, testing.
Could they have given me a BIOS that doesn't account for battery charging? Modification in the BIOS?
In any case, this proves (the test) that they did their tests using the power cable and not the battery. When I brought the PC to the store, I showed them the problem using the battery; I didn’t give them the power cable, just the PC with the battery included.
I also noticed that the battery lock was on "unlocked," while when I gave it to them, it was indeed on locked (I had checked, and moreover, since the PC is new, I've never had to touch the battery).
In short, in your opinion, what did they do? Battery replacement? Faulty battery? Screwy BIOS? Windows option?
Thanks in advance... I'm starting to get slightly fed up, especially if I have to bring the PC back to the store; it will have spent more time there than with me...
P.S.: I tested starting the PC without the battery; it starts, but of course, it doesn’t detect the battery. I put it back in, and still the same thing. So it's not a battery detection problem. Configuration: Windows XP
Internet Explorer 7.0
Five months ago, I bought a Toshiba Satellite P100 laptop (good specs but expensive!). After three months of use (very light, as I haven't had to travel or anything, so about 30 hours max), I ended up with a white horizontal line on the screen. I looked into it, and it's a problem that occasionally happens with laptops. I told myself I was unlucky, and brought it back to the store, which confirmed that it is indeed a random issue. No worries, they said it would be covered by warranty.
Five weeks later, I finally get my laptop back. I plug it in, and it starts without any problems. The line on the screen is gone, nice and clear. I check under Windows, and there I see that the battery is detected but not charging (message: 0% not charging). I consult the manual since I wasn't sure of my laptop knowledge; it says that it can happen and that one should wait 20 minutes, but that the battery detection light should still come on. It doesn't, but I try the 20-minute thing anyway (even 2 hours, to be honest). I restart the PC, and it's still the same problem.
I think they might have changed something in Windows Vista, but I don't see anything at first glance. I then look at the technical sheet that indicates this: disassembly, screen replacement, reassembly, BIOS update, testing.
Could they have given me a BIOS that doesn't account for battery charging? Modification in the BIOS?
In any case, this proves (the test) that they did their tests using the power cable and not the battery. When I brought the PC to the store, I showed them the problem using the battery; I didn’t give them the power cable, just the PC with the battery included.
I also noticed that the battery lock was on "unlocked," while when I gave it to them, it was indeed on locked (I had checked, and moreover, since the PC is new, I've never had to touch the battery).
In short, in your opinion, what did they do? Battery replacement? Faulty battery? Screwy BIOS? Windows option?
Thanks in advance... I'm starting to get slightly fed up, especially if I have to bring the PC back to the store; it will have spent more time there than with me...
P.S.: I tested starting the PC without the battery; it starts, but of course, it doesn’t detect the battery. I put it back in, and still the same thing. So it's not a battery detection problem. Configuration: Windows XP
Internet Explorer 7.0
50 answers
Hello,
After sending my laptop to Asus customer service, they ultimately replaced the motherboard and everything has returned to normal.
After sending my laptop to Asus customer service, they ultimately replaced the motherboard and everything has returned to normal.
Well, clean up your contacts guys, what do you think: there are several contacts that lead to the same wires, and it actually charges, through 2 wires, the + and the -. I completely opened the battery of my Acer and there are no less than 13 integrated circuits inside; but my problem is I think it charges too much, I left the battery charging all night twice and on 2 different Acer laptops, it destroyed one battery at 100% and the other at 50%.
It really hurts my heart, and I'm furious especially since I used the second one 5 times. It's a real scandal that these manufacturers don't know how to manage voltage. I mean, there's enough technical documentation on battery charge and discharge cycles to make products that work. Now the other solution is to definitively ditch lithium-ion and replace it with lithium-polymer (Li-po) which is much more reliable, because for my part, those are the components that have failed. But that (apart from a few brands)
they will never do; it profits them way too much, all those people who buy and buy batteries in bulk at almost unaffordable prices.
With that said, pleasure not to meet you, I already have enough hate like this for other topics and now these idiots add this to it. We're just meant to work hard and pay while the police extorts us. But there, that's off-topic so. Bye.
It really hurts my heart, and I'm furious especially since I used the second one 5 times. It's a real scandal that these manufacturers don't know how to manage voltage. I mean, there's enough technical documentation on battery charge and discharge cycles to make products that work. Now the other solution is to definitively ditch lithium-ion and replace it with lithium-polymer (Li-po) which is much more reliable, because for my part, those are the components that have failed. But that (apart from a few brands)
they will never do; it profits them way too much, all those people who buy and buy batteries in bulk at almost unaffordable prices.
With that said, pleasure not to meet you, I already have enough hate like this for other topics and now these idiots add this to it. We're just meant to work hard and pay while the police extorts us. But there, that's off-topic so. Bye.
Well, the battery I'm currently using still gives me 43 minutes of autonomy instead of 1 hour and 30 minutes. Of course, I always remove it at the end of the charge except for one time as I explained above. So two things, I need software to limit the charge to a desired percentage, so I could leave it to prevent possible power outages. Can you help me?
Now, without conviction, I intend to wrap the battery (50% charge) in cling film for a two or three-day stint in the freezer, then put it back on charge when it's very cold which will inevitably put some stress on it. What do you think?
Now, without conviction, I intend to wrap the battery (50% charge) in cling film for a two or three-day stint in the freezer, then put it back on charge when it's very cold which will inevitably put some stress on it. What do you think?
Hello, I also have a battery issue with a Dell Vostro V130, the computer does not detect the battery.
The solution of removing the battery while the computer is on is not possible here, as it is necessary to disassemble the computer to access this battery.
Any solution?
Thank you in advance.
The solution of removing the battery while the computer is on is not possible here, as it is necessary to disassemble the computer to access this battery.
Any solution?
Thank you in advance.
I have a Toshiba Satellite L555, my computer only works on mains power and not on battery. When I turn on my PC, the battery icon indicates that it's plugged in but not charging. Please help me.
Hello
I disassembled the battery and charged the cells with a special charger; they are fine now, but the electronics can’t handle it anymore. Once reassembled, the battery can no longer power the laptop. Where can we find diagrams and explanations of the functioning? This is called planned obsolescence, that’s for sure. All that's left is to find an engineer to prove it. For my part, the culprit is [Acer]. It’s like the devil; you give him your little finger, and he takes the whole hand, and if by chance you are able to read this message, it’s because there hasn’t been a power outage. These batteries are a real scandal. For the love of heaven, we have to deal with prehistoric men. They don’t give a damn about us. We need to file a complaint. We give them our money; they have an obligation to deliver results, end of story.
I disassembled the battery and charged the cells with a special charger; they are fine now, but the electronics can’t handle it anymore. Once reassembled, the battery can no longer power the laptop. Where can we find diagrams and explanations of the functioning? This is called planned obsolescence, that’s for sure. All that's left is to find an engineer to prove it. For my part, the culprit is [Acer]. It’s like the devil; you give him your little finger, and he takes the whole hand, and if by chance you are able to read this message, it’s because there hasn’t been a power outage. These batteries are a real scandal. For the love of heaven, we have to deal with prehistoric men. They don’t give a damn about us. We need to file a complaint. We give them our money; they have an obligation to deliver results, end of story.
Hello
I have the same problem with an Asus X301A, the battery stays at 0. I've already tried restarting and removing the battery... on top of that, it overheats. What should I do, any ideas??
Thank you.
I have the same problem with an Asus X301A, the battery stays at 0. I've already tried restarting and removing the battery... on top of that, it overheats. What should I do, any ideas??
Thank you.
Hello, so here it is, I have the same problem as you, and since I just bought a new charger, I think that's where it comes from, I'm even sure... I should go back tomorrow, but I wanted to ask you if the problem might not come from the charger instead of the motherboard?
There you go!
There you go!
Hi. I had the same problem and the answer was simple: my battery was dead, even before I could use the PC. Manufacturing defect. I think it's the same for you.
SOLUTION FOR BATTERY AT 0; GO TO POWER OPTIONS / CHOOSE A POWER MODE / CLICK ON POWER SETTINGS / THEN ON ADVANCED SETTINGS / +BATTERY / CRITICAL BATTERY ACTION / SET TO EXTENDED SLEEP MODE / AND THERE YOU GO / GOOD LUCK
Hello, I have the same problem with my Vaio, it charges up to 50% and then the light keeps blinking but doesn't go over 50%.
Good evening, I have an Asus netbook and it has been on for quite a while. At 17% battery remaining, it tells me that I need to charge it, and I didn’t do it immediately. A little while later, it warned me to charge it to avoid entering hibernation mode, and I plugged it in only after it turned off. I connected it, and the power button is on (which is normal), but the screen does not light up.
What should I do?
What should I do?
I'm desperate, I've tried ALL your solutions without any results...
So let me set the scene for you, out of the blue, my battery stopped charging and my laptop wouldn't turn on anymore, so I bought a new third-party power adapter. When I started my laptop, it showed a black screen with white text, technical terms (but in English), followed by 2 short beeps. I understood that my power adapter was not compatible, so I bought a DELL power adapter, and the same problem occurred except that my laptop turns on but the battery icon shows "0% available (plugged in, not charging)." So what should I do?
My laptop is a DELL Inspiron 1545 and I've only had it for 2 years.
So let me set the scene for you, out of the blue, my battery stopped charging and my laptop wouldn't turn on anymore, so I bought a new third-party power adapter. When I started my laptop, it showed a black screen with white text, technical terms (but in English), followed by 2 short beeps. I understood that my power adapter was not compatible, so I bought a DELL power adapter, and the same problem occurred except that my laptop turns on but the battery icon shows "0% available (plugged in, not charging)." So what should I do?
My laptop is a DELL Inspiron 1545 and I've only had it for 2 years.
It works for me on two occasions, you shouldn't try just once, you have to insist. A big thank you to you Bamtisme.
<slt>Hi, I'm wondering if there would be a risk if I charge my laptop while using it? Help me!</slt>
A big THANK YOU to everyone, but especially to Bamtisme. I was without a battery, always plugged in for 6 months, and I just bought a new battery that wouldn't charge either...
I did the trick of removing the battery while the PC was on and put the old one back in that I thought was dead and there, oh miracle, it's charging perfectly.
Now I have 2 batteries, which can always be useful, but what a bunch of thieves these manufacturers are.
Thanks again.
I did the trick of removing the battery while the PC was on and put the old one back in that I thought was dead and there, oh miracle, it's charging perfectly.
Now I have 2 batteries, which can always be useful, but what a bunch of thieves these manufacturers are.
Thanks again.
So there are two possible solutions: either there was a miracle, but everyone knows that doesn't exist (although the forces of heaven can do things beyond miracles), or the computer recognizes the battery by an ID and this ID is erased as soon as another battery (ID) is inserted. No doubt the theory of planned obsolescence does not collapse, and I would even say: "they could even retrieve this ID via the internet and choose at will which engineers to make repurchase a battery." Regards. https://www.commentreparer.com/pourquoi/obsolescence-programmee-un-complot
I am considering sending it back to Asus's customer service, but how long did it take for them to send your laptop back to you?
Thanks for your reply.
It took about 7-9 days in total (repair at Asus Switzerland).