Messenger connection issue without Facebook
Fablespino
-
Soso -
Soso -
Hello,
Since this morning, I can no longer log into my Messenger account.
I have two accounts: the first one connects with my phone number (without a Facebook account) and the second with Facebook. I switch between the two accounts very often.
And since this morning, I can only log in with the Facebook account. When I try to log into my first account with my phone number and password, there is a "Connecting" message followed directly by "Disconnecting," and finally "You cannot log into Facebook with this account due to restrictions on this type of account."
What does that mean?
I tried to log in directly on messenger.com and it works (except that the conversations load with a blank screen).
I must admit I’m puzzled, and if a kind soul passes by, I would be very grateful.
Since this morning, I can no longer log into my Messenger account.
I have two accounts: the first one connects with my phone number (without a Facebook account) and the second with Facebook. I switch between the two accounts very often.
And since this morning, I can only log in with the Facebook account. When I try to log into my first account with my phone number and password, there is a "Connecting" message followed directly by "Disconnecting," and finally "You cannot log into Facebook with this account due to restrictions on this type of account."
What does that mean?
I tried to log in directly on messenger.com and it works (except that the conversations load with a blank screen).
I must admit I’m puzzled, and if a kind soul passes by, I would be very grateful.
23 answers
- 1
- 2
Next
-
Hello, I had exactly the same problem on my phone: a Messenger account without FB (using my phone number) and a Messenger account with a FB account (via my email). After multiple attempts to switch from the FB account to the one without, I tried to log into my account without FB (phone number) on a computer. Of course, it gave me the same message "You cannot log in..." and when I tried to log into my account without FB right after on my phone, it told me that a device had used that same number. It asked me if I had changed my number or not. By saying no, it asked for confirmation by sending a text message with a code. By entering that code, I was directly logged back into my account without FB. A lucky break? I don’t know, but in any case, if this can help some people in the same situation, that's great.
- 1
- 2
Next