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HP Officejet Pro 8610 Printer

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sinformer Posted messages 14 Status Member -  
jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   -
Good evening,
This printer, purchased on 10/30/2015, has always satisfied me. However, yesterday, in the middle of a print job, a message appeared: "The print head appears to be missing, is not detected, or is not properly installed. error code 0xc19a0040." Just moments before, it had printed the pages perfectly. Since then, it hasn't wanted to unlock. Is this planned obsolescence? What should I do?
Thank you for your help.

2 answers

  1.
    jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
     
    Hello ..

    Thank you for the feedback..
    It is true that buying a print head is risky in case the problem does not come from it, as its value is around €90 ► Here for example
    A+ for your upcoming comments.... But if none >> Resolved

    --
    Best regards
    Aging well means preferring the passing time to the time that remains!
    5
    1. sinformer Posted messages 14 Status Member
       
      Thank you for this new response. I think a new machine won't cost me much more.
      Sincerely
      0
    2. jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
       
      I share your opinion because if buying a new print head doesn't solve the problem, that's at least 90€ wasted and back to square one...
      It's really a shame that a printer less than 5 years old falls apart like that, isn't it?
      Personally, I had Epson - Canon ► which broke down after 4 years, and then I bought a Brother, and it has never disappointed me yet, and it's now entering its 8th year (but still using Brother cartridges)
      Looking forward to your upcoming comments.... But if none >> Resolved
      -1