How to reset my maginon IPC-100AC webcam camera

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flexi2202 Posted messages 3640 Registration date   Status Membre Last intervention   -  
flexi2202 Posted messages 3640 Registration date   Status Membre Last intervention   -
Hello everyone
how can I completely reset my Maginon IPC-100AC
because apparently I have two accounts and nothing works correctly anymore
I can see it well when I log in to my old account

http://192.168.****/desktop/index_framed.htm

if I enter my new credentials
the connection is not successful

however, if I enter my new credentials at this address
http://supra-space.com/ipc
I can access my account but no camera
even though I have this

https://www.noelshack.com/2019-31-5-1564727591-ecran2.jpg
and when I click on the camera
I get this
https://www.noelshack.com/2019-31-5-1564727592-ecran1.jpg
even if I click on the camera, nothing happens

on my smartphone, same thing it doesn't see the camera with the second account
and with the first account I can no longer log in

thank you for the help

1 réponse

flexi2202 Posted messages 3640 Registration date   Status Membre Last intervention   190
 
Here is how to reset it, but I can't see it when I launch the Supra IP Cam software.
9
flexi2202 Posted messages 3640 Registration date   Status Membre Last intervention   190
 
It's resolved
I just had to reset it and wait
Then I reconnected it to my VOO router and it was recognized
0