My laptop won't turn on.
Ilems
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Bk29 Posted messages 41 Registration date Status Member Last intervention -
Bk29 Posted messages 41 Registration date Status Member Last intervention -
Hello,
My HP laptop, HEWLETT PACKARD, X360, B&o that I got in high school (Occitanie region) won't turn on anymore.
Last night, I was using it (it was working quite well), I put it on charge and placed it on a flat and stable surface. I left it like that for about 10 minutes, open. When I came back, the screen was black, and it wasn't charging anymore (even though it was plugged in and the charger still works). I tried to turn it back on, but it didn't work. I tried with other chargers, same result.
I'm afraid it might be due to overheating or something like that. (With the heatwave....)
I can't afford to lose my laptop, I need it often, and I have a lot of important stuff on it.... I can't afford to buy another one...
I wanted to remove the battery as some have advised others, but I don't know how to take it out; I believe the battery in my laptop is integrated... I turned it over, removed the screws, but I can't find what needs to be unlatched, which is why I suppose it's integrated...
Do you have any solutions to my problem? What can I do to make it work again?
If no solution works, who should I turn to for professional repair? And how much approximately would it cost?
If I buy another one, how much does a laptop usually cost?
And how could I recover the files (documents, music, movies, videos...) that I have on my laptop if it doesn't work anymore?
It's quite urgent...
Thank you for your understanding, and I hope to get answers to my questions.
My HP laptop, HEWLETT PACKARD, X360, B&o that I got in high school (Occitanie region) won't turn on anymore.
Last night, I was using it (it was working quite well), I put it on charge and placed it on a flat and stable surface. I left it like that for about 10 minutes, open. When I came back, the screen was black, and it wasn't charging anymore (even though it was plugged in and the charger still works). I tried to turn it back on, but it didn't work. I tried with other chargers, same result.
I'm afraid it might be due to overheating or something like that. (With the heatwave....)
I can't afford to lose my laptop, I need it often, and I have a lot of important stuff on it.... I can't afford to buy another one...
I wanted to remove the battery as some have advised others, but I don't know how to take it out; I believe the battery in my laptop is integrated... I turned it over, removed the screws, but I can't find what needs to be unlatched, which is why I suppose it's integrated...
Do you have any solutions to my problem? What can I do to make it work again?
If no solution works, who should I turn to for professional repair? And how much approximately would it cost?
If I buy another one, how much does a laptop usually cost?
And how could I recover the files (documents, music, movies, videos...) that I have on my laptop if it doesn't work anymore?
It's quite urgent...
Thank you for your understanding, and I hope to get answers to my questions.
1 answer
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Hello,
How are your searches going? I know that some computers have issues restarting after automatic sleep. Sometimes, all you have to do is press and hold the power button for a long time to wake it up.-
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I will try to remove the battery and press the power button for 30 seconds as some suggest as soon as I can. Because just holding down the power button (without doing anything else) doesn't do anything. In case it really is the battery, I'll see if I just change the battery or something else... Thank you.
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