Attachments disappear from received and sent emails

Anne -  
HelpiOS Posted messages 8464 Registration date   Status Moderator Last intervention   -
Hello,
I have noticed for several months that my attachments are disappearing over time from the emails I receive and send after a few weeks... as if Yahoo is deleting them!

I redirected one of the support links to the client to explain my problem, but they say it doesn't fall within the scope of the issues they can handle directly and that I need to consult Yahoo's help...

Except that, of course, this type of problem is not mentioned anywhere.?!

Has anyone else experienced the same issue? What do you recommend?

Thank you in advance for your valuable advice.

2 answers

  1. HelpiOS Posted messages 8464 Registration date   Status Moderator Last intervention   11 949
     
    Hello,

    What types of files (PDF, DOC, PNG, EXE, ...) are sent and received as attachments?

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    Best regards ☆ HelpiOS
    We do our best to assist you.
    1