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Bonton power PS4 doesn't work anymore.

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UzumakiNaruto38 Posted messages 13 Status Member -  
 Anderz -
Hello, I dropped my PlayStation (just 10 cm!) on the floor and since then, the power button doesn't work. I can turn on the PS4 using the eject button or with a controller, but when I try to start the console in safe mode for example... I can't.
Any solution?

1 answer

  1.
    Juju272 Posted messages 83 Registration date   Status Member Last intervention   31
     
    Hello UzumakiNaruto38,

    the PS4 is a fragile console, so even dropping it from 10 cm can damage the system.
    You were lucky that the hard drive is intact because it could have had a crack on it. I think the power button broke, or at least the mechanism of the button.
    With that, have a good day.
    5
    1. UzumakiNaruto38 Posted messages 13 Status Member
       
      Okay, and can Sony do something? I've had the console for about a year and a half.
      -1
    2. Juju272 Posted messages 83 Registration date   Status Member Last intervention   31
       
      I don't think so, however you could try to contact them.
      Otherwise, if you have a warranty, you can go to the store to exchange your console.
      If you know how to tinker, you can also fix it by watching tutorials online, but I know that it requires special tools and quite a bit of skill, if that can help you.
      -2
      1. Anderz > Juju272 Posted messages 83 Registration date   Status Member Last intervention  
         
        Hello, were you able to solve the problem? Because I'm having the same issue.
        -1