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Bonton power PS4 doesn't work anymore.

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UzumakiNaruto38 Posted messages 13 Status Membre -  
 Anderz -
Hello, I dropped my PlayStation (just 10 cm!) on the floor and since then, the power button doesn't work. I can turn on the PS4 using the eject button or with a controller, but when I try to start the console in safe mode for example... I can't.
Any solution?

1 réponse

Réponse 1 / 1
Juju272 Posted messages 83 Registration date   Status Membre Last intervention   31
 
Hello UzumakiNaruto38,

the PS4 is a fragile console, so even dropping it from 10 cm can damage the system.
You were lucky that the hard drive is intact because it could have had a crack on it. I think the power button broke, or at least the mechanism of the button.
With that, have a good day.
5
UzumakiNaruto38 Posted messages 13 Status Membre
 
Okay, and can Sony do something? I've had the console for about a year and a half.
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Juju272 Posted messages 83 Registration date   Status Membre Last intervention   31
 
I don't think so, however you could try to contact them.
Otherwise, if you have a warranty, you can go to the store to exchange your console.
If you know how to tinker, you can also fix it by watching tutorials online, but I know that it requires special tools and quite a bit of skill, if that can help you.
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Anderz > Juju272 Posted messages 83 Registration date   Status Membre Last intervention  
 
Hello, were you able to solve the problem? Because I'm having the same issue.
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