View original (French)

Access your DIGIPOSTE account

Mongan Posted messages 347 Status Member -  
Mongan Posted messages 347 Status Member -
Hello, I have been registered with DIGIPOSTE since December 2018, and my main documents are now arriving there. Unfortunately, every time I try to log in, I have a problem; the password is never correct, whether it's on Firefox or Internet Explorer 11, my password doesn't work...

I would like to know if this is a security issue, a misconfiguration of my cookies, I don’t see how to proceed??

Thank you for any information

Configuration: Operating System
Microsoft Windows 10 Home 64 bit (build 10.0.17134)
Motherboard Acer Aspire GX-781 (BIOS R02-A3)
Processor Intel Core i5-7400 3 GHz U3E1 (Intel64 Family 6 Model 158 Stepping 9)
Memory Total capacity: 8 GB

Module no. 1: CBank2 (4 GB)
Module no. 2: CBank1 (4 GB)

Storage Total capacity: 1.03 TB
Drive no. 1: LITEON CV3-8D128 (119.24 GB)
Drive no. 2: WDC WD10EZEX-21WN4A0 (931.51 GB)

Graphics card Nvidia GeForce GTX 1060 3GB

Network card Card no. 1: Realtek PCIe GBE Family Controller
Card no. 2: Intel Dual Band Wireless-AC 3168

1 answer

  1.
    Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   5 843
     
    Hello,

    I don't have any particular issues accessing Digiposte.
    I advise you:
    1) to give up IE 11 (Microsoft's recommendation). If you want a second browser, use Chrome (it doesn't take a minute to start and is always available unlike Firefox which always has an update to do)
    2) to delete the Digiposte cookies in Firefox:
    Options => Privacy and Security => Cookies and Site Data
    choose "Manage Data..."
    0
    1. Mongan Posted messages 347 Status Member 4
       
      Hello Pierr10, thank you for your reply, you actually have plenty of options:

      - Instead of using explo 11, have you thought about Microsoft Edge? That's an option.

      - Chrome? I believe it's a Google product, which of course I use Google, but for privacy reasons, I've preferred to browse on Fire...

      - Regarding the new version of Firefox that I downloaded a few days ago, I currently don't see how to properly configure the cookies, especially since I've already done it and it didn't work...

      I'll give OPERA a try...
      0
    2. Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   5 843 > Mongan Posted messages 347 Status Member
       
      Microsoft Edge works well (I had forgotten about it)
      Opera: I've never seen any good feedback.

      For cookies in Firefox, you need to click on the three small lines in the upper right corner to access the Options and then follow what I indicated in my first message.
      0
    3. Mongan Posted messages 347 Status Member 4
       
      Yes, thank you Pier10, I saw your message, excuse me for teasing you but should I delete the selected sites or delete the displayed sites?


      I haven't had much time to look into it or to reply to you, I apologize.. Thank you
      0
    4. Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   5 843 > Mongan Posted messages 347 Status Member
       
      The list of cookies displayed can be quite long, and we can only select a few from this list. Here, this is not the case: So the choice is of no importance (we delete everything that is displayed).
      0
    5. Mongan Posted messages 347 Status Member 4
       
      ok thanks for your response, I have the same problem with the Auchan site this morning, it's really starting to tire me out, I can easily access some sites but not others.... For now, my content blocking security is set to standard so there's not really much security and I've deleted the cookies from digiopste...
      0