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Issue with the smart TV

Loco12-34 Posted messages 3 Status Member -  
brupala Posted messages 111140 Registration date   Status Member Last intervention   -
Hello,

I just arrived at my student residence and I'm having trouble connecting the TV to the wifi. The issue is that to connect to the wifi, I need to enter 2 codes (for example, on the phone/PC: I have to first enter the wifi code for the entire residence, and then a window opens to enter the username and password for the room to finally gain access), but this doesn't work on the TV.

Thank you very much in advance.

1 answer

  1.
    brupala Posted messages 111140 Registration date   Status Member Last intervention   14 441
     
    Hello,
    if the TV is not equipped with a browser, you will never be able to connect it to this network, a browser is required to connect to a captive portal.

    --
    and ... There you go!
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    1. Loco12-34 Posted messages 3 Status Member
       
      This TV: Sony KD49XF7005BAEP, I don't know if it has a browser or not????

      Also, are there any solutions by using my PC? Because the Wi-Fi works perfectly well on the computer and phone.
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      1. brupala Posted messages 111140 Registration date   Status Member Last intervention   14 441 > Loco12-34 Posted messages 3 Status Member
         
        The browser is what you're using to write here; does the TV have one or not?
        After that,
        it might be possible to share a Wi-Fi connection over Ethernet on the PC, we’ll see.
        Does the TV have an Ethernet port?
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    2. Loco12-34 Posted messages 3 Status Member
       
      Yes, the TV has a browser and there is also an Ethernet port on the TV.
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      1. brupala Posted messages 111140 Registration date   Status Member Last intervention   14 441 > Loco12-34 Posted messages 3 Status Member
         
        So try to identify yourself through the TV browser.
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