Driver graphtec FC 4100-75

Haloreach11 -  
contrariness Posted messages 17903 Registration date   Status Member Last intervention   -
Hello,
I purchased a cutting plotter from the brand Graphtec, model pro 4100-75. When I connect it via USB, my PC does not recognize it. I am looking for the driver through the device manager, but it cannot find it...
Does anyone have a solution for me to get it working?

The drivers I found start for model 4200...

Thank you in advance for your help.

Configuration: Android / Chrome 71.0.3578.99

6 answers

contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
 
Try the one from the 4200, but take the one whose width matches yours..
It is the width that is important
At first glance, a width of 75 does not exist in the 4200 series.. test with the 5100-75

For cutting, use the Cutting Master 4 software... or lower depending on the host software you are using (Illustrator or Corel-Draw)
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haloreach111 Posted messages 13 Status Member 1
 
Good evening, thank you for the response. I was using WinPCSign for cutting with my old plotter. The software allows me to find the Graphtec. I will try with the 5100 driver and with the Cutting Master 4 software.
I will get back to you.
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
 
Graphtec has a specific communication protocol: GP-GL
but they also understand HP-GL.. except that there are some curious limitations....

If you have the choice.. use the Graphtec protocol.

The cutting software is independent of the driver... By default, it is possible to cut directly from Corel-Draw for example, but Corel does not recognize the GP-GL language...
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haloreach111
 
I downloaded all the drivers hoping to find a 5100-75 but none suggested this configuration.
I also downloaded Cutting Master 2 which includes the 5100-75, I configured it with this model, but when I tried to launch a test print, it doesn't recognize it... I think it's essential to have the driver to make it work.
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243 > haloreach111
 
A driver is indeed necessary. It serves as the link between the computer and the plotter through the communication port (USB or otherwise)...

Normally, when you install the driver (the OPS662 or 628 executable), it installs the drivers for Graphtec in Windows... and in the list (install a new printer), you should be able to find your FC4100.

In any case, it is indeed in my list... (along with mine, of course!)

However, I am not sure if it is in the OPS662 or the 628... try them out...

I just found the driver I have... it's the OPS662 version 3.00
Inside, you should find your FC4100... but be careful, I use the parallel port and not the USB... there may be a difference at this level between the drivers.
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haloreach111 Posted messages 13 Status Member 1
 
Thank you for your responses. In the installation folder for the 662, I have this
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haloreach111 Posted messages 13 Status Member 1
 
Or do I need to go through the file. GPD? If so, how do I install it? Thank you.
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243 > haloreach111 Posted messages 13 Status Member
 
Sorry, the driver for the FC4100 is in the other driver (OPS628). I just checked in the INF file.
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
 
What version of Windows do you have?
I think that if it's W10, it won't work... and if you only have USB 3.0, it won't help the situation either...!
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haloreach111 Posted messages 13 Status Member 1
 
Hello, yes I am definitely on Windows 10. I just tried with an old PC running Windows 7 but it's the same issue.
When I make another connection with the machine, it connects via USB under the HID sample reference but that doesn't help at all..
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
 
Did you follow the procedure described in the PDF file included in the compressed driver file for the USB installation?
The bold texts are very important to follow...

If you did not follow the procedure, you need to uninstall everything before starting over to avoid having any remaining elements.
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haloreach111
 
Hello,
I realized that it was the cable that was causing the problem, so I bought a RS232-2C cable and set it up this morning. I performed the operation under Windows 7. I installed the 4100 driver. I used my cutting software and installed the plotter on the software, with detection of the communication port. Everything is going well so far, but when it comes time to cut, nothing happens with my plotter. Previously, I had an error message when it wasn't configured correctly. I changed the communication source of the port to XON/OFF and did the same on the machine. I'm completely stuck.
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243 > haloreach111
 
Do you have any option other than using an RS232 cable?
The RS232 is a serial protocol that is configured both on the plotter and on the computer. If the two configurations are not identical, it will not work.

The other option is the communication language (different from the protocol). Graphtec uses GP-GL (or HP-GL). Check which language is output from your cutting software and which one is configured in the plotter.
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haloreach111 Posted messages 13 Status Member 1
 
Hello, I have the option to connect it via USB or parallel.
When I connect it via USB, my PC recognizes the device as non-specific under the name HID sample. And I can't do anything with it.
Thank you
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243 > haloreach111 Posted messages 13 Status Member
 
Personally, I'm using my old Graphtec in parallel since USB didn't even exist back then!... But now that computers with a parallel port are pretty rare, I'm using a WiFi/LAN print server that has one... and it works very well.

It should also work just fine with RS232 if you've correctly configured the communication parameters on both ends (number of bits, speed, error protocol)...
And from the cutting software, the language...

Do you have the user manual for the plotter? Inside, you should find all this information...
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haloreach111 Posted messages 13 Status Member 1
 
I ordered a parallel cable with USB, I will test this. Thank you for the responses you give me. I am attaching photos of my plotter as well as the software configuration. One never knows, maybe I missed something. Unfortunately, I no longer have the user manual, I will try to find it on the internet.
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contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
 
On the computer, you can try:
9600
8 bits
parity: none
stop bit: 1
flow control: none (uncheck xon/xoff)

And the thing that’s not working.. an active port must have an IRQ assigned, and at first glance there isn’t one in your communication window

As for the USB->Parallel cable... personally, I don't believe in it.. it works one time out of five.

And the RS232 port is not a USB port... it’s a specific DB9 connector. Do you have that on your computer? Because adapters... I don’t believe in them too much either..
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