My Terra laptop

Exupery -  
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   -
Good evening everyone
I come to you to ask for help regarding my Terra Windows computer.
The last time I tried to format it, but since that day when I turn it on, I notice that the internet is no longer working and in the networks section, I only see a red x icon appearing.
So, I am wondering how to resolve this issue.
Thank you

2 réponses

fabul Posted messages 42100 Registration date   Status Modérateur Last intervention   6 035
 
Hello,

Subject redirected from the Windows 7 section to the Drivers section

Try the DriversCloud site by transferring the program from another PC, then the hardware detection file.

https://www.driverscloud.com/fr/demarrer

Once done, "Find drivers" (at the bottom).
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Exupery
 
Thank you for the response, so do I have to download it first?
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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
Hello,

Go to Start
In the Search bar
Type --> devmgmt.msc and OK.

Provide the hardware IDs of the problematic devices
Check this --> Find a device's hardware ID
Post the IDs in your next message.

What do you have in Network Adapters?

Is Windows 7 32 or 64 bits?

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The human being is at its best when things are at their worst.
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