Fraudulent charge FACEBK

Solved/Closed

Vincent -
Alidema - 27 Aug 2020 at 23:10

Hello,

I had 2 fraudulent charges with the label FACEBK
I don’t have a Facebook account and therefore I can't find a way to communicate with them to report the fraud.
Do you have a way to contact them for someone without a Facebook account?
I have already reported the fraud to my bank.

Best regards,

Liens connexes:

How does Facebook charge my account?!
Google invoice €380!
"CB Google" deduction unknown. Scam?
I want to get refunds from Facebook.
Google Ireland Limited deduction
Fraudulent scam Ireland Ltd

24 réponses

Réponse 1 / 24

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Mimoute

Hello,
For me it's the same, I had 400€ in fraudulent withdrawals from 30.04.2019 to 07.05.2019 from Facebk.
I immediately contacted Facebook.
I provided the first 6 and last 4 digits of my credit card and screenshots of the withdrawals.
They conducted investigations and confirmed the fraud.
I should be refunded soon, between 7 to 9 days (if all goes well).
I hope that can help you ????
Have a nice day.

Mimoute > margaux83000 Posted messages 1 Status Membre

With the help of Google, you need to search for "How to report a Facebook charge that I do not recognize on my bank statement?".
Then fill out the form.

Emilie7866

Bonjour, I have 2400 euros in Facebook withdrawals, and the Nickel account is directing me to Facebook? Is it only after the Perceval declaration and the Facebook form that reimbursements take place? Who reimburses in this case? This amount is huge; I have never shared my bank details, and withdrawals have been going on. Thank you for your help if you have any answers.

Réponse 2 / 24

madmyke Posted messages 52304 Registration date Status Modérateur Last intervention 12 483

Hello

The bank is the only entity to warn. FB probably has nothing to do with it.

best regards

--
"We swallow whole the lie that flatters us and we drink drop by drop a truth that is bitter to us."

madmyke Posted messages 52304 Registration date Status Modérateur Last intervention 12 483

Also check if it’s not someone in your circle who might have activated something with your bank details, it wouldn’t be the first time.

jenafa

And above all, make a fraud report on PERCEVAL: this is the fraud declaration site for bank cards of the public service linked to the cyber crime police. The more reports they have for the same fraud, the more likely they are to conduct an investigation. Before that, block your card and file a transaction dispute with your bank.

Réponse 3 / 24

titou

same thing for me, 6 withdrawals of €1.91 in two days, I hope they stop!!
I also filled out the form to report this fraud.
Here's the link to the Facebook form: https://www.facebook.com/help/218846068134280

Réponse 4 / 24

Vincent

If I base myself on this page, the charge is indeed from Facebook!!!!!

https://www.facebook.com/business/help/1674680089468704

madmyke Posted messages 52304 Registration date Status Modérateur Last intervention 12 483

So be it.
It does not change anything to the information provided.

Réponse 5 / 24

Stephy110875 Posted messages 2 Status Membre 6

Hello, the same thing is happening to me!! It corresponds to the moment I signed up on Vinted! Could this be a coincidence or not? Has anyone else experienced this same coincidence?

Yokiley

For me, in any case, no connection with Vinted because there’s no need to register your bank code upon joining Vinted.. at the time of the withdrawals, I didn’t make any payments so I’m waiting to see if the bank can figure this out..

Réponse 6 / 24

Audrey

Hello, the same thing happened to me, for an amount of 16.84.... This is worrying me!!! I'm heading to my bank first thing tomorrow morning!! What is this again??!

Réponse 7 / 24

Denis

Yesterday my friend unfortunately experienced the same.

Is Facebook really secure, and are hackers exploiting a vulnerability to then roam on our PCs?

Réponse 8 / 24

emadema

Same here... from March 15 to April 30 for a total of 800€. As for me, I feel like it's a hacking issue related to an ad I ran on Instagram (now linked to Facebook), I entered my card number directly on the app, it seems crazy because Instagram is supposed to be super secure but the dates match up pretty well, although I can't prove anything!

Réponse 9 / 24

Ange

Hello, I experienced the same fraud last July, I was fully refunded by my bank after blocking my credit card. But now, I'm facing exactly the same issue again this month with my new credit card... I don't see how we can stop this!
So be careful of those to whom this has already happened, it can continue...

Malt

Hello, I just experienced the same thing and I would like to know which form I should fill out after contacting my bank to get reimbursed?
Is it a specific Facebook form to file a complaint?
Thank you!

Réponse 10 / 24

James_8419 Posted messages 1 Status Membre 2

I am a victim of extreme fraud.
On 02/28/2019, my bank contacted me to inform me that fraudulent transactions had been detected on my payment card.

I rushed to the branch and indeed found that 6 transactions of 183 dollars each, totaling 1098 euros, had been made.

At first, I thought it was a case of payment card hacking and that the money would be returned after the claim. But what shocked me the most was when I checked my business manager account, I found all my accounts suspended due to non-payment of invoices... (In addition to the withdrawals) and that the advertising which generated the aforementioned amounts had been launched from my own account ???????? this is a hack of Facebook account and payment card.

The advertising was in Russian, here is the link:

http://nowiyyshopp.site/l1/snapnsmilelow/r5/?lnk=10355&s=EZyF353X&m=acf4adf70196c52

Now, I don’t understand anything anymore, I thought Facebook was secure but apparently not at all.
I filled out the form on Facebook and made a claim to the bank and I'm still waiting for the outcome.

Be careful friends.

Réponse 11 / 24

sara

Here it seems that the problem is resolved on my end,... I'll check my optiline account next month.. however, I still have no explanations for what happened...

Réponse 12 / 24

LoloMamylo

Hello, I had 4 withdrawals from Facebook Ireland LTD for a total amount of 102. I took the following steps: I blocked my LBP bank card, filed a claim for reimbursement with my bank, which refunded the first withdrawal of 32.96, then I revoked the mandate from Facebook Ireland, so the other 3 withdrawals were rejected.
I also reported the issue on the Facebook page and I will file a report to Perceval. Good luck to everyone.

Réponse 13 / 24

Perrin

On January 13, 2020, there was a debit of 45 € on my current account, labeled
"30 PAYMENTS 1201 FB.ME/ADS ..... 45.00
FACEBK *9GRAAPWZ CARD < last 8 digits of my card number>"
on January 15, 2020: 30 credit transactions of 1.5 € each,
with the same label, except for the 9 characters after FACEBK ...
as you say, it’s crazy. (the craziest part is that I find my account there :o). But the company held onto 45 € for 2 days.
I only noticed it today, and apparently the banker finds no other case like this and advises me to block my card, which I will do.

Fash

Having faced the same issue, I immediately contacted my bank to report these unusual payments and block my card. I also contacted Facebook through this page: https://www.facebook.com/help/218846068134280, explaining the situation in detail and everything was resolved: refunds, new card.

Réponse 14 / 24

Yokiley

Hello, I’m allowing myself to respond to you because I just experienced the same fraud on my bank account... also noted on Facebook... do you know more???

sara

me too that day?? do you have any information??

Yokiley > sara

No, still no information on my end. I reported the fraud to my bank last Friday, and I'm waiting for the case to be processed... eager to know!!!!

rafale

Hello, I also have withdrawals dated April 29 and 30, 2019.

rafale

Without being indiscreet, which city or village do you live in?
I live in Sorcy-Saint-Martin, Meuse 55.

Yokiley

Me in the 85, so no relation I think... and I guess you have also never given your card code...

Réponse 15 / 24

Maria

Hello everyone, for me, it's the same; I had 400 euros withdrawn from April 30, 2019, to May 2, 2019... If anyone knows what's going on?

Stephy110875 Posted messages 2 Status Membre 6

Hello, I'm having the same problem this month ???? if anyone has an explanation, I'd be happy to hear it!!!

Réponse 16 / 24

stef

Just like you, I reported it on Facebook, and I was fully refunded!!
I blocked my card just in case!
I don't know how it happened because I didn't even register my credit card on Facebook!! I recently made a purchase on Aliexpress.
Does anyone know what this is about??

Ne1601

Hello, how did they manage to refund you without having your details? I would like to know because my son was charged €60 in 3 installments last week, and this week I had €180 charged to my account in 2 installments! I have blocked our cards and would like to fill out the form!
Thank you for your response.

Réponse 17 / 24

KimClau

I've had the same thing happen to me! 3 withdrawals in a row!! And I haven't even registered my bank details! First 115€, then 178€, and finally 230€!!! Seriously, what kind of scam is this???
I did block my card, but I was told to file a complaint on Facebook! So I filled out their form to request a refund!
For those who have been refunded, can you tell me if it takes a long time please?? And how are they supposed to refund me when they don't have my bank details?

Thank you in advance for your answers.

Ne1601

Hello, same here, 3 withdrawals from my son's account last week and this week it's my account with 2 withdrawals!! I'm fed up!
I would also like to know how they can refund us without having our bank details, and since I’ve also blocked the card for my son and mine, they can't refund via that!!
Thank you for your responses to those who have already been refunded.

Réponse 18 / 24

SuzanneDrouot

My husband is the same. These are small amounts, but over time it starts to add up.

Réponse 19 / 24

Elo06

Hello,
On May 24th, I also had 3 withdrawals of €20 each. I need to go to the police station to file a complaint for fraud and then take this paper to the bank.

Elo06

Good day, the same for me, 7 withdrawals totaling €217 and each card incurred a €1 fee. I have reported the issue and am waiting for my bank to reimburse me.

simon > Elo06

Hello, have you been reimbursed yet?
I just had the same thing happen to me, 240 Canadian dollars in 2 days.

Réponse 20 / 24

Good evening, like you all, I experienced the same thing. On December 19, my Facebook and Instagram accounts were hacked, and on December 23, my bank called me: about 30 payments were made between December 20 and 23 for a total of over 1200 euros. (Ouch) I've followed all the steps: 1. Block the card. 2. File a complaint. 3. File a fraud report with the bank. 4. Make a declaration on PERCEVAL. The more of us there are, the more evidence there will be. On the banking side, I was reimbursed on January 10, about 20 days later.

However, surprise today, Facebook refunded me one of the fraudulent payments of 350 euros. I don't understand how they could do that; I never contacted them, never received an email, letter, or anything; the title of the transfer is identical to the title of the withdrawal on December 23.

I can't grasp how they could withdraw so much money from me without ever having used my card on Facebook or Instagram. And then, how did they process one refund and why only one, and not the full amount?!

This situation completely baffles me, I don't know what to do. And I saw in the comments that it happened again to some?! But how is that possible...

Sylvie

Hello, the same thing has been happening to me since yesterday. Can you tell me how this bad experience ended? I'm devastated... I canceled my card.

chrisartiste Posted messages 1 Status Membre

I just experienced exactly the same thing. Over €4000 withdrawn in 5 days, first small amounts of €20, and when the scammers saw that I wasn't reacting, they happily went for €750! Facebook confirms the fraud, refunded me €1800, but since then refuses to reimburse the balance, claiming that I gave my card's back codes, which I obviously never did. I'm considering filing a complaint through a lawyer, but if you have any advice or feedback from experience, I'm all ears.

gwenclochette54 Posted messages 1 Status Membre > chrisartiste Posted messages 1 Status Membre

Hello,
may I know, please, by what method Facebook refunded you as I obviously disputed the charge on my credit card!
best regards.

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Fraudulent charge FACEBK

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