Service error 5700
universal_info
-
sussi -
sussi -
I have a Canon iP3000 printer that displays an error message "service error 5700" and the power light blinks orange 5 times!!!! The printer manual indicates that this is due to a defective print head or a bad connection with the printer. The print head is not defective, and I checked the printer/head connection – everything is fine!!!!
Moreover, if I turn off the printer and leave it for a while, it prints 2 or 3 pages and then the same message appears, so the head works and the head position is fine, but there is something else. Can you help me please?
Moreover, if I turn off the printer and leave it for a while, it prints 2 or 3 pages and then the same message appears, so the head works and the head position is fine, but there is something else. Can you help me please?
Configuration: Windows XP Firefox 2.0
7 réponses
Hello everyone, I don't have a solution for error 5700 but I found the manual to reset the mentioned Canon printer
unfortunately, it is in English:
Okay this procedure definitely works!
1) Start with the power off
2) Hold down the ON/OFF button plus the RESUME button at the same time.
3) Keep your fingers on both buttons and THEN let go of the resume button.
4) Then press the resume button twice
5) And then let go of the OFF/ON button (which you have been holding down while pressing the resume button twice).
6) Then, first press and release the resume button 4 times
7) And then the power button 2 times after this.
The printer should now be okay and the lights will return to normal (solid green only).
Good luck
SUSSI
unfortunately, it is in English:
Okay this procedure definitely works!
1) Start with the power off
2) Hold down the ON/OFF button plus the RESUME button at the same time.
3) Keep your fingers on both buttons and THEN let go of the resume button.
4) Then press the resume button twice
5) And then let go of the OFF/ON button (which you have been holding down while pressing the resume button twice).
6) Then, first press and release the resume button 4 times
7) And then the power button 2 times after this.
The printer should now be okay and the lights will return to normal (solid green only).
Good luck
SUSSI
Hello,
I have the same problem.
According to a German site: https://www.druckerchannel.de/forum.php?seite=beitrag&ID=80818
The error may be due to a defect or overheating of the print head.
Another German site: https://www.druckerchannel.de/forum.php?seite=beitrag&ID=124891&threadSeite=1&t=re_4_ip4000_fehler_5c00_oder_5700
suggests cleaning the print head as follows:
Remove the head, then soak it for 30 minutes in warm distilled water. Then dry it by shaking it vigorously and using paper towels.
I tried it. It works.
Langa68
I have the same problem.
According to a German site: https://www.druckerchannel.de/forum.php?seite=beitrag&ID=80818
The error may be due to a defect or overheating of the print head.
Another German site: https://www.druckerchannel.de/forum.php?seite=beitrag&ID=124891&threadSeite=1&t=re_4_ip4000_fehler_5c00_oder_5700
suggests cleaning the print head as follows:
Remove the head, then soak it for 30 minutes in warm distilled water. Then dry it by shaking it vigorously and using paper towels.
I tried it. It works.
Langa68
Good evening,
Is there a procedure in the Canon manual to reset the printer?
If not, write here to ask them the question, it will be easier.
If you get a response that solves the problem, think about sharing it with the CCM community in a brief summary message!
See you later!
Is there a procedure in the Canon manual to reset the printer?
If not, write here to ask them the question, it will be easier.
If you get a response that solves the problem, think about sharing it with the CCM community in a brief summary message!
See you later!
You told me to check in the manual if there is a reset procedure, but it doesn't exist; on the contrary, Canon's interest is to perform the reset themselves and not to give it to just anyone!!!
Good evening, (that works better)
What ink cartridges do you use?
Is your printer still under warranty?
See you later!
What ink cartridges do you use?
Is your printer still under warranty?
See you later!