Samsung TV volume decreases by itself Solved

Question

Hello,   Hello, so here it is, I got a Samsung plasma TV model ps42a...... As mentioned in the title, I'm having this issue with the volume constantly decreasing. There are side buttons on the TV, and I can see that’s where the problem is because it reacts randomly. I read on this site that I needed to disable the side control panel. I opened the TV but I can't find this connector. There is quite a large circuit board on the command side with 5 big ribbon cables. But I'm looking for this connector to unplug... Please, a little help ^^ thanks    Configuration: Android / Chrome 70.0.3538.80

Andy31200 · Accepted Answer

Hello and welcome to the forum,  Have you read this: https://forums.commentcamarche.net/forum/affich-34983212-solution-tv-samsung-qui-change-de-chaine-toute-seule  And also: https://forums.commentcamarche.net/forum/affich-25885036-tv-samsung-change-de-chaine-tout-seule#6  I call a spade a spade *      *in French in the text

Sonordrums · Answer

Thank you for your response. I will try again this afternoon to take it apart to see if I can find the connector. Otherwise, I will take a picture of my TV, you never know ^^

Sonordrums · Answer

Of course I will do it.

Sonordrums · Answer

Hello! It's done! Here it is... Lol Actually, I can't see this connector or maybe I see one but I don't see how to reach it. Under all the buttons, I see 3 wires that go down, run along the speakers, and reach the central stand. And that's where I don't see how to get there. Here are some photos, let me know what you think. Thanks

Sonordrums · Answer

Well, I found it! There are 3 wires coming out from under the control panel. 2 white and 1 black. Instead of cutting or disconnecting, I sprayed some contact cleaner on all the buttons from behind. I tested it, and the sound doesn’t change on its own anymore. I put everything back together, and now it’s been 2 days with no issues. So, I’m happy! ^^

Andy31200 · Answer

And us too, it's nice to have you back and your return is interesting, thank you, regarding the downtime  -- I call a spade a spade *      *in French in the text

Samsung TV volume decreases by itself

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