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4G Connection Issue

AzzEmerit Posted messages 4 Status Member -  
 Me -
Hello, I have a problem that has been going on for two weeks now, especially when I want to play online games via my 4G (more specifically MOBAs). In some games, I can connect to the server, but my connection is greatly reduced (Arena of Valor, Heroes Evolved, Heroes Survival) or considered nonexistent (Legend of Ace). I performed a test to identify the problem, and it seems to originate from the phone because using my SIM card in another phone allowed the games to work without difficulty. I can play other games or connect to the internet without any issues!
If you have any answers, I would appreciate it!
Thank you in advance!

1 answer

  1.
    AzzEmerit Posted messages 4 Status Member 17
     
    The problem is related to the APN settings. Follow these simple steps.

    Go to Settings - More networks - Mobile Network - Access Point Names.
    Tap on the APN for your network.
    Change the APN protocol to IPv4 or IPv4 / IPv6.
    These settings are in IPv6. That’s why some applications or games cannot connect with mobile data.

    And that's it!
    18
    1. Me
       

      Thank you AzzEmerit, it worked for me in IPv4.

      0