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My iPad is asking for a PUK code and it doesn't work when connected to Wi-Fi.

V1306 -  
HelpiOS Posted messages 8464 Registration date   Status Moderator Last intervention   -
Hello, my iPad turned off and after restarting it, it asks me for a PUK code that I don't have. It has always worked on Wi-Fi.

1 answer

  1.
    HelpiOS Posted messages 8464 Registration date   Status Moderator Last intervention   11 949
     
    Hello,

    This means that your SIM card is blocked. To unblock it, you need to enter the PUK code, which is a code of 4 to 8 digits.

    To retrieve this code, contact your carrier.

    We can't do more on our end:
    https://www.commentcamarche.net/infos/25887-ccm-et-le-deblocage-de-telephones/

    --
    Best regards, ☆ HelpiOS
    We do everything we can to help you.
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