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Starting Samsung NP300E5C

anthony.bro Posted messages 21 Status Member -  
 anthony.bro -
Hello everyone,

I have a problem with my Samsung NP300E5C laptop. It doesn't want to start anymore, the screen lights up but it shows me a boot window (see photo)

I have tried the 4 solutions but nothing happens.
I tried a CD and a bootable USB drive = nothing

I disassembled it to reset by removing the battery = nothing

I always return to this window and I don't know what to do.

Could someone help me

Configuration: Windows / Chrome 70.0.3538.77

1 answer

  1.
    jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Good evening,

    yes, but what is your CD and your bootable USB... I think this PC boots in UEFI and if your media is not UEFI... it won't work.

    Which Windows is installed on it...?

    It seems that it cannot find the boot system on the disk... either the disk is damaged, or the boot files are corrupted.

    You can still prepare this DVD https://www.malekal.com/malekal-live-cd-reparer-depanner-pc-windows/ or on USB, it's explained on his site...
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    1. anthony.bro Posted messages 21 Status Member
       
      I believe it had W8 installed on it, but I will switch it to W7
      I will check the link. Thank you.
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    2. jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   6 603
       
      You are not answering all the questions... not even for the DVD preparation... I strongly fear that you will have to install a new hard drive.
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    3. anthony.bro
       
      As for the key and the CD, they were formatted in FAT32. After that, I don't know how to boot the PC, whether it's in UEFI or not.
      I think the boot files are corrupted.

      I will try to follow the information from the link you gave me.

      I'll keep you updated.

      Thank you.
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