Phone locked after android reset
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Anonymous user
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MPMP10 Posted messages 46981 Registration date Status Membre Last intervention -
MPMP10 Posted messages 46981 Registration date Status Membre Last intervention -
Hello, I restored my orange raise 32 Android phone, but after that it asks me for an email address. NB: I bought it second-hand and it poses a big problem because it doesn't let me use it. I'm asking you to please help me.
2 réponses
Hi,
Ask the previous owner to remove the smartphone from their Google account.
As long as it is linked to the phone, you won't be able to do anything.
The linkage is designed to prevent theft.
After a reset, it is still the Google account address of the first owner that is requested.
For yours to be accepted, the previous owner must delete the smartphone from their Google account.
--
The words in blue are clickable links.
Ask the previous owner to remove the smartphone from their Google account.
As long as it is linked to the phone, you won't be able to do anything.
The linkage is designed to prevent theft.
After a reset, it is still the Google account address of the first owner that is requested.
For yours to be accepted, the previous owner must delete the smartphone from their Google account.
--
The words in blue are clickable links.
