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LifeCam HD 3000

greg1396 Posted messages 20 Registration date   Status Member Last intervention   -  
greg1396 Posted messages 20 Registration date   Status Member Last intervention   -
Hello,

My problem is as follows:
I have my webcam that no longer has its drivers and of course I don't have the installation CD.
After uninstalling/deleting/re-downloading drivers from 30,000 sites and following 40,000 tutorials,
I still cannot get it to work.
Yet it works on another computer, so I tried copying the drivers from the other computer but there was no change.

I need your help, thank you.

I am on Windows 10 Home 64 bit.

9 answers

  1.
    baladur13 Posted messages 47321 Registration date   Status Moderator Last intervention   14 387
     
    Hello,
    See the Microsoft drivers for Win7 (they should work)
    https://www.microsoft.com/accessories/fr-fr/d/lifecam-hd-3000

    -- 
     It's very difficult to catch a black cat in a dark room.
                                  Especially when it's not there...
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    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       
      I have already tried, but it tells me that this driver is not compatible with my Windows because it could damage my PC.
      Even with a compatibility change for Win8, nothing changes.
      0
      1. baladur13 Posted messages 47321 Registration date   Status Moderator Last intervention   14 387 > greg1396 Posted messages 20 Registration date   Status Member Last intervention  
         
        with a compatibility change for Win8 nothing changes
        for Win 7 I suppose...
        The installation assistant in compatibility with Win 7 doesn't work?
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    2. Greg1396
       
      Also tried
      I went up to Vista to see if it worked

      When I try to install the drivers, I get this message

      Windows found a driver but encountered an error while trying to install it
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  2. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Press Windows + R
    Type --> devmgmt.msc and OK.

    Give the hardware ID of the device
    Look at this --> Find a device's identification number
    Post the number in your next message.

    --
    Human beings are at their best when things are at their worst.
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    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       
      USB\VID_045E&PID_0810&REV_0108&MI_00
      USB\VID_045E&PID_0810&MI_00

      Here are the numbers
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  3. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Download and install --> 7Zip 64 bits

    Download this driver --> LifeCam
    and place it in your documents.

    Right-click on --> Microsoft_LifeCam_5.20.102.zip
    Select --> 7Zip
    Choose --> extract to "Microsoft_LifeCam_5.20.102\"

    Go to Device Manager
    Right-click on the device
    Update driver
    Browse my computer ......
    Choose from a list of drivers...
    Provided disk
    Browse
    Go to your documents
    Go to the unzipped driver folder --> Microsoft_LifeCam_5.20.102
    Select the file --> TrueColor.inf and OK.
    Restart.

    --
    Human beings are at their best when things are at their worst.
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    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       
      Well, here is what it shows me after your manipulation

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  4. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Right-click on the device
    Uninstall

    Click on --> Action
    Scan for hardware changes.

    --
    Human beings are at their best when things are at their worst.
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    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       
      always the same thing
      0
  6. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Have you tried with Windows Update?

    --
    Human beings are at their best when things are at their worst.
    0
    1. Greg1396
       
      Yes and nothing changes.
      0
  7. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Try this one --> LifeCam
    Unzip it and install it manually.
    Select the same file --> TrueColor.inf

    --
    The human being is at their best when things are at their worst.
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    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       


      Here is the result
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  8. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Have you selected a device from the list?
    Don't do that.

    Right-click on the device
    Update driver
    Browse my computer ......
    Choose from a list of drivers...
    Provided disk
    Browse
    Go to your documents
    Go to the unzipped driver folder --> Microsoft_LifeCam_5.20.102
    Select the file --> TrueColor.inf and OK.
    Restart.

    --
    The human being is at its best when things are at their worst.
    0
    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       
      I did exactly that.
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  9. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Try this latest proposed driver --> LifeCam1

    Right-click on --> LifeCam1.zip
    Select --> 7Zip
    Choose --> extract to "LifeCam1\"

    Go to Device Manager
    Right-click on the device
    Update driver
    Browse my computer ......
    Choose from a list of devices...
    Have Disk
    Browse
    Go to your documents
    Go to the unzipped driver folder --> LifeCam1
    Select the file --> LifeCam.inf and OK.
    Restart.

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    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       
      so after doing your manipulation, here is what Windows tells me
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  10. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Go to Device Manager
    Right-click on the device
    Uninstall (including all drivers)

    Go to USB bus controllers
    Right-click on USB root hub
    Uninstall

    Unplug the webcam
    Restart the PC and see what happens in Device Manager.

    --
    The human being is at their best when things are at their worst.
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    1. greg1396 Posted messages 20 Registration date   Status Member Last intervention  
       



      Here is the result
      still no change
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