VOD purchase code for Freebox not working

Closed
Anonymous user -  
 genius -
Hello,

Since yesterday, I want to rent a movie on VOD through my Freebox.
I've set up my purchase code and my parental code, and when I click on rent, a message says that my purchase code is not set up??
Does anyone know where the problem might come from?

Thank you

4 réponses

Karanga
 
Hi Nenette.
Happy to be able to try to be helpful unlike some pretentious geeks with a condescending tone who forget the principle of community support.
I tried restarting my Box again, and it worked. There's no need to change your provider, unless you're the type to give up at the first obstacle.
104
nenette7142
 
Thank you very much for this response which is indeed much more effective and constructive. I was fortunately able to get the long-awaited help from a very skilled and friendly Free advisor who, after doing some manipulations and rebooting the box, was able to solve my problem!!!! So thank you very much, I'm glad I didn't switch operators lol.
0
brupala Posted messages 111930 Registration date   Status Membre Last intervention   14 417 > nenette7142
 
Changing the TV box will be for next time it acts up...
0