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Clementfigueroa
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Clementfigueroa Posted messages 6 Status Membre -
Clementfigueroa Posted messages 6 Status Membre -
Hello, since last night I've been struggling with my computer to make it usable again. The thing is, the day before yesterday (when my computer was still working), I received a message indicating that an important update needed to be done. I had three options in front of me: either do it right away, schedule it, or ask the computer to remind me later. I chose to schedule it to allow me to finish what I had left to do. After scheduling it overnight, I plugged it in, intentionally left it on for the update to occur, and went to bed. However, the next day when I tried to turn it on, there was a black screen, but it was still on; the only thing I could see was that black screen. I decided to force it to shut down and then turn it back on. And then, the drama! Here’s what appears when I turn it back on:
none of the proposed options work except escape, which takes me to what is called the BIOS if I'm not mistaken. After doing some research on how to fix everything, I followed someone's advice to switch to legacy mode, and here's what is displayed now.
I really hope to save my computer or at least the data stored inside. Thank you for your help.
none of the proposed options work except escape, which takes me to what is called the BIOS if I'm not mistaken. After doing some research on how to fix everything, I followed someone's advice to switch to legacy mode, and here's what is displayed now.
I really hope to save my computer or at least the data stored inside. Thank you for your help.
1 réponse
A long speech but it misses the essential: what is your version of Windows?
If you are on Windows 10, read very carefully this page.
--
bazfile contributor security.
If you are on Windows 10, read very carefully this page.
--
bazfile contributor security.
It's because you set your BIOS to legacy mode; restore the default settings.
Then try the different options present in your first screenshot.