Second email address no longer works

nono59380 Posted messages 44 Registration date Status Membre Last intervention -
politesse - 25 May 2018 at 17:23

Hello,
on my Gmail account, I have 2 email addresses. One of them is no longer working. I'm not receiving anything. The following error message appears:
""" Connection error.
The server returned the error "Connection timed out: There may be a problem with the settings you added. Ple...".

Can you help me?
Bruno

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2 réponses

Réponse 1 / 2

gofortiss Posted messages 6 Status Membre 12

Hello,
try to connect with your smartphone.

nono59380 Posted messages 44 Registration date Status Membre Last intervention 1

Hello and thank you,

I did it but it's the same.

Réponse 2 / 2

politesse

Hello,

Check the settings you've entered for the account to recover:

Username: the part before ***@*** in the account address
POP server: pop.gmail.com
Port: 995
Check the box below the section "Always use a secure connection (SSL) when retrieving emails"

nono59380 Posted messages 44 Registration date Status Membre Last intervention 1

Hello, politeness, and thank you for your response,

I went into the Gmail settings:

I clicked on edit information:

I filled in what you advised, but it didn't work.
I want to clarify that the mediaserv address is an old address (which I still use). I forgot the password.

politesse > nono59380 Posted messages 44 Registration date Status Membre Last intervention

If you don't have the password anymore, it won't work, you absolutely need it.

Second email address no longer works

2 réponses

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